:root{--color-brand-primary: #007bff;--color-brand-secondary: #6c757d;--color-accent: #ffc107;--color-background: #000000;--color-background-module: var(--glass-l1-bg);--color-background-modal-solid: #1e1e1e;--color-surface: #2a2a2a;--color-border: var(--glass-l1-border);--color-divider: rgba(255, 255, 255, .1);--color-backdrop: rgba(0, 0, 0, .5);--color-button-primary: rgba(30, 30, 30, .8);--color-text-primary: #e0e0e0;--color-text-secondary: #a0a0a0;--color-text-disabled: #666;--color-text-on-primary: #ffffff;--color-text-button: #e0e0e0;--color-link: var(--color-brand-primary);--color-link-hover: #3395ff;--color-primary: var(--color-brand-primary);--color-primary-hover: var(--color-link-hover);--color-button-secondary: var(--color-background-secondary);--color-accent-secondary-bg: var(--color-info-bg);--color-accent-secondary-border: var(--color-info);--transition-timing: var(--transition-timing-function);--color-surface-raised: var(--color-surface);--color-border-subtle: var(--color-divider);--color-module-background: var(--color-background-module);--color-background-secondary: var(--color-surface);--color-background-hover: #333333;--color-background-input: var(--color-surface);--color-background-tag: var(--color-surface);--color-text-tag: var(--color-text-secondary);--color-accent-info: var(--color-info);--font-size-md: var(--font-size-base);--font-size-sm: var(--font-size-small);--font-size-xs: var(--font-size-smaller);--color-success: #28a745;--color-warning: #ffc107;--color-danger: #dc3545;--color-info: #17a2b8;--color-success-bg: rgba(40, 167, 69, .1);--color-warning-bg: rgba(255, 193, 7, .1);--color-danger-bg: rgba(220, 53, 69, .1);--color-info-bg: rgba(23, 162, 184, .1);--font-family-base: "Segoe UI", Tahoma, Geneva, Verdana, sans-serif;--font-family-code: "Courier New", Courier, monospace;--font-size-root: 16px;--font-size-base: 1rem;--font-size-small: .875rem;--font-size-smaller: .75rem;--font-size-large: 1.125rem;--font-size-larger: 1.25rem;--font-size-h1: 2rem;--font-size-h2: 1.75rem;--font-size-h3: 1.5rem;--font-weight-light: 300;--font-weight-normal: 400;--font-weight-medium: 500;--font-weight-bold: 700;--line-height-base: 1.6;--line-height-heading: 1.3;--box-shadow-sm: 0 1px 2px rgba(0, 0, 0, .1);--box-shadow-md: 0 4px 8px rgba(0, 0, 0, .15);--box-shadow-lg: 0 10px 20px rgba(0, 0, 0, .2);--box-shadow-inset: inset 0 1px 3px rgba(0, 0, 0, .1);--shadow-sm: var(--box-shadow-sm);--shadow-md: var(--box-shadow-md);--shadow-lg: var(--box-shadow-lg);--glass-blur-base: 0px;--glass-opacity-base: .02;--glass-l1-bg: rgba(255, 255, 255, var(--glass-opacity-base));--glass-l1-blur: var(--glass-blur-base);--glass-l1-border: rgba(255, 255, 255, .2);--glass-l2-border: rgba(255, 255, 255, .25);--glass-l3-border: rgba(255, 255, 255, .3);--glass-hover-bg: rgba(255, 255, 255, .08);--glass-hover-border: rgba(255, 255, 255, .2);--glass-glow-subtle: 0 4px 12px rgba(0, 0, 0, .3);--glass-glow-highlight: 0 0 15px rgba(255, 255, 255, .05);--glass-glow-active: 0 0 20px rgba(var(--color-primary-rgb), .2);--glass-l3-bg: rgba(255, 255, 255, calc(var(--glass-opacity-base) * 3));--glass-l3-blur: calc(var(--glass-blur-base) * 1.5);--glass-l3-border: rgba(255, 255, 255, .2);--color-background-glass-l1: var(--glass-l1-bg);--color-background-glass-l2: var(--glass-l2-bg);--color-border-glass: var(--glass-l1-border);--transition-duration-short: .15s;--transition-duration-base: .3s;--transition-timing-function: ease-in-out;--transition-base: all var(--transition-duration-base) var(--transition-timing-function)}.modal__overlay{background-color:var(--color-backdrop);animation:fadeIn var(--transition-duration-base) ease-out}.modal__panel{background-color:var(--color-background-modal-solid);box-shadow:var(--box-shadow-lg);animation:slideInUp var(--transition-duration-base) ease-out}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes slideInUp{0%{transform:translateY(20px);opacity:0}to{transform:translateY(0);opacity:1}}:root{--layout-container-max-width: 1200px;--layout-sidebar-width: 280px;--layout-nav-main-height: 50px;--layout-nav-notice-height: 30px;--layout-module-spacing: 20px;--layout-grid-gap: 32px;--spacing-unit: 4px;--spacing-1: calc(1 * var(--spacing-unit));--spacing-2: calc(2 * var(--spacing-unit));--spacing-3: calc(3 * var(--spacing-unit));--spacing-4: calc(4 * var(--spacing-unit));--spacing-5: calc(6 * var(--spacing-unit));--spacing-6: calc(8 * var(--spacing-unit));--spacing-xs: var(--spacing-1);--spacing-sm: var(--spacing-2);--spacing-md: var(--spacing-4);--spacing-lg: var(--spacing-5);--spacing-xl: var(--spacing-6);--border-radius-small: 2px;--border-radius-medium: 4px;--border-radius-large: 8px;--border-radius-full: 50%;--border-radius: var(--border-radius-medium);--border-radius-sm: var(--border-radius-small);--border-radius-md: var(--border-radius-medium);--border-radius-lg: var(--border-radius-large);--border-radius-pill: 9999px;--z-index-back: -1;--z-index-base: 1;--z-index-content: 10;--z-index-sticky: 100;--z-index-dropdown: 1000;--z-index-modal: 1050;--z-index-tooltip: 1070}#nav-module{position:sticky;top:0;left:0;right:0;height:var(--layout-nav-main-height);z-index:2100}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{height:100%;scroll-padding-top:var(--layout-nav-main-height)}body{min-height:100vh;background:transparent!important;color:var(--color-text-primary);font-family:var(--font-family-base, "Noto Sans TC", "Microsoft JhengHei", Arial, sans-serif)}.main-container,#system-module,#help-module,#logger-module,#product-module,#knowledge-base-module{max-width:var(--layout-container-max-width);width:100%;margin-left:auto;margin-right:auto;margin-top:calc(var(--layout-nav-main-height) + var(--layout-module-spacing));padding:0 var(--spacing-5) var(--spacing-6);box-sizing:border-box}#system-module,#help-module,#logger-module,#product-module,#knowledge-base-module{min-height:auto!important;padding:0 var(--spacing-1) var(--spacing-6)!important}#knowledge-base-module .system-module__container{max-width:var(--layout-container-max-width);width:95%;margin:var(--spacing-5) auto;position:relative}.main-container.knowledge-base-full-width{max-width:none!important;width:100%!important;margin-left:auto!important;margin-right:auto!important;padding:0 var(--spacing-5) var(--spacing-6)!important;display:block!important;grid-template-columns:none!important;grid-template-rows:none!important;grid-template-areas:none!important;gap:0!important}.main-container>#preview-module,.main-container>#chat-module,.main-container>#customer-list-module,.main-container>#customer-info-tabs-module,.main-container>#client-module,.main-container>#notepad-module{min-height:0!important}.main-container>#chat-module{height:100%;min-height:500px;max-height:700px;overflow:hidden;resize:none}#preview-module,#chat-module,#customer-list-module,#customer-info-tabs-module,#client-module,#notepad-module,.system-module__container,.help-module__container{background-color:var(--color-background-module);border:1px solid var(--color-border);border-radius:var(--border-radius-large);overflow:hidden;box-sizing:border-box;width:100%}.system-module__container,.help-module__container{padding:var(--spacing-6)}#preview-module{grid-area:preview;width:100%}#chat-module{grid-area:chat;width:100%}#customer-info-tabs-module{grid-area:customer-info;width:100%}#universe{position:fixed;top:0;left:0;width:100vw;height:100vh;z-index:var(--z-index-back);pointer-events:none;display:block}#customer-list-module{grid-area:client-list;width:100%;margin-left:auto;margin-right:auto}.module{width:100%;margin-bottom:0;box-sizing:border-box}.custom-scrollbar::-webkit-scrollbar{width:10px}.c-drawer{position:fixed;top:0;left:0;width:100%;height:100%;z-index:var(--z-index-modal);visibility:hidden;transition:visibility .3s}.c-drawer__overlay{position:absolute;top:0;left:0;width:100%;height:100%;background:#0006;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);opacity:0;transition:opacity .3s ease}.c-drawer__panel{position:absolute;top:0;right:0;width:var(--drawer-width, 400px);height:100%;background:var(--glass-l1-bg);border-left:1px solid var(--glass-l1-border);box-shadow:-10px 0 30px #00000080;display:flex;flex-direction:column;transform:translate(100%);transition:transform .3s cubic-bezier(.16,1,.3,1)}.c-drawer__header{padding:var(--spacing-4) var(--spacing-5);border-bottom:1px solid var(--glass-l1-border);display:flex;justify-content:space-between;align-items:center;flex-shrink:0}.c-drawer__body{flex:1;padding:var(--spacing-5);overflow-y:auto;min-height:0}.c-drawer__footer{padding:var(--spacing-4) var(--spacing-5);border-top:1px solid var(--glass-l1-border);background:var(--glass-l2-bg);display:flex;justify-content:flex-end;gap:var(--spacing-3);flex-shrink:0}.c-drawer__close{background:transparent;border:none;font-size:1.5rem;color:var(--color-text-secondary);cursor:pointer;transition:color .2s}.c-drawer__close:hover{color:#fff}.custom-scrollbar::-webkit-scrollbar-track{background:transparent}.custom-scrollbar::-webkit-scrollbar-thumb{background-color:var(--color-border);border-radius:4px}.main-container{display:grid!important;grid-template-columns:1fr 1fr!important;grid-template-rows:20vh minmax(350px,2fr) minmax(200px,2.5fr)!important;grid-template-areas:"preview preview" "chat chat" "client-list customer-info"!important;gap:var(--layout-module-spacing)!important;max-width:var(--layout-container-max-width)!important;margin-left:auto!important;margin-right:auto!important;margin-top:var(--spacing-5)!important;padding:0 var(--spacing-1) var(--spacing-6)!important;height:auto!important;min-height:auto!important;max-height:calc(100vh - var(--layout-nav-main-height))!important;overflow:hidden!important}#nav-module{position:sticky!important;top:0!important;left:0!important;right:0!important;width:100%!important;height:var(--layout-nav-main-height)!important;z-index:2100!important;background-color:#1a1a1a!important;border-bottom:1px solid var(--glass-l1-border)!important}.is-hidden{display:none!important}:root{--c-btn-font-weight: 500;--c-btn-border-radius: var(--border-radius-medium);--c-btn-padding-y: var(--spacing-2);--c-btn-padding-x: var(--spacing-4);--c-btn-gap: var(--spacing-2)}.c-btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--c-btn-gap);padding:var(--c-btn-padding-y) var(--c-btn-padding-x);border-radius:var(--c-btn-border-radius);border:1px solid transparent;font-size:var(--font-size-sm);font-weight:var(--c-btn-font-weight);line-height:1;cursor:pointer;transition:var(--transition-base);color:var(--color-text-button);background-color:var(--color-button-secondary)}.c-btn:disabled{cursor:not-allowed;opacity:.6}.c-btn:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}.c-btn--primary{background-color:var(--color-primary);border-color:var(--color-primary);color:var(--color-text-on-primary)}.c-btn--primary:hover:not(:disabled){background-color:var(--color-primary-hover);border-color:var(--color-primary-hover)}.c-btn--secondary{background-color:var(--color-button-secondary);border-color:var(--color-border);color:var(--color-text-primary)}.c-btn--secondary:hover:not(:disabled){background-color:var(--color-background-hover)}.c-btn--danger{background-color:var(--color-danger);border-color:var(--color-danger);color:var(--color-text-on-primary)}.c-btn--danger:hover:not(:disabled){background-color:#b22234;border-color:#b22234}.c-btn--ghost{background-color:transparent;border-color:transparent;color:var(--color-text-primary)}.c-btn--ghost:hover:not(:disabled){background-color:#ffffff14}.c-btn--icon{padding:var(--spacing-2);width:32px;height:32px;border-radius:var(--border-radius)}.c-btn--small{padding:var(--spacing-1) var(--spacing-2);font-size:var(--font-size-smaller)}.c-btn--block{width:100%}.c-modal{display:none;position:fixed;top:0;right:0;bottom:0;left:0;z-index:var(--z-index-modal);align-items:center;justify-content:center;pointer-events:none}.c-modal--visible{display:flex;pointer-events:auto}.c-modal__overlay{position:fixed;top:0;right:0;bottom:0;left:0;background-color:var(--color-backdrop);z-index:calc(var(--z-index-modal) - 1)}.c-modal__panel{position:relative;z-index:calc(var(--z-index-modal) + 1);width:min(95vw,1000px);max-height:90vh;display:flex;flex-direction:column;border-radius:var(--border-radius-large);border:1px solid var(--color-border);background-color:var(--color-background-modal-solid);box-shadow:var(--box-shadow-lg);overflow:hidden}#customer-merge-modal .c-modal__panel{width:min(98vw,900px);max-width:900px}.c-modal__header,.c-modal__footer{display:flex;align-items:center;padding:var(--spacing-4) var(--spacing-5);flex-shrink:0}.c-modal__header{justify-content:space-between;border-bottom:1px solid var(--color-border)}.c-modal__footer{justify-content:flex-end;gap:var(--spacing-3);border-top:1px solid var(--color-border)}.c-modal__body{padding:var(--spacing-5);overflow-y:auto;flex:1 1 auto}.c-modal__close-btn{background:transparent;border:none;color:var(--color-text-secondary);cursor:pointer;font-size:var(--font-size-large);line-height:1}.c-modal__close-btn:hover{color:var(--color-text-primary)}.c-drawer{position:fixed;top:0;left:0;width:100%;height:100%;z-index:var(--drawer-z-index, 2200);visibility:hidden;transition:visibility .3s}.c-drawer--visible{visibility:visible}.c-drawer--visible .c-drawer__overlay{opacity:1}.c-drawer--visible .c-drawer__panel{transform:translate(0)}.c-drawer__overlay{position:absolute;top:0;right:0;bottom:0;left:0;background:var(--drawer-overlay-bg, rgba(0, 0, 0, .5));opacity:0;transition:opacity .3s;z-index:calc(var(--drawer-z-index, 2200) - 1)}.c-drawer__panel{position:absolute;top:var(--layout-nav-main-height, 50px);right:0;width:var(--drawer-width, 450px);max-width:90vw;height:calc(100% - var(--layout-nav-main-height, 50px));background:var(--drawer-bg, rgba(20, 20, 25, .9));box-shadow:-5px 0 15px #0000004d;transform:translate(100%);transition:transform .3s cubic-bezier(.25,.8,.25,1);display:flex;flex-direction:column;border-left:1px solid var(--kb-border-color, rgba(255, 255, 255, .1));z-index:var(--drawer-z-index, 2200)}.c-drawer__header{padding:var(--spacing-4);border-bottom:1px solid var(--kb-border-color, rgba(255, 255, 255, .1));display:flex;justify-content:space-between;align-items:center;background:#ffffff0d;flex-shrink:0}.c-drawer__header h2{margin:0;font-size:1.25rem;color:var(--kb-text-primary, #e0e0e0)}.c-drawer__close{background:none;border:none;color:var(--kb-text-secondary, #a0a0a0);font-size:1.5rem;cursor:pointer;line-height:1;padding:8px;border-radius:50%;transition:all .2s ease}.c-drawer__close:hover{color:var(--kb-text-primary, #e0e0e0);background:#ffffff1a}.c-drawer__body{flex:1;overflow-y:auto;padding:var(--spacing-5)}.c-drawer__footer{padding:var(--spacing-4) var(--spacing-5);border-top:1px solid var(--kb-border-color, rgba(255, 255, 255, .1));display:flex;justify-content:flex-end;gap:var(--spacing-3);background:#ffffff05;flex-shrink:0}.c-scrollbar{scrollbar-width:thin;scrollbar-color:var(--color-border) transparent}.c-scrollbar::-webkit-scrollbar{width:10px}.c-scrollbar::-webkit-scrollbar-track{background-color:transparent}.c-scrollbar::-webkit-scrollbar-thumb{background-color:var(--color-border);border-radius:var(--border-radius-small)}#nav-module{background-color:#1a1a1a;box-shadow:var(--box-shadow-md);overflow:visible;box-sizing:border-box}.nav{display:flex;flex-direction:column;height:100%;width:100%;min-width:390px;max-width:var(--layout-container-max-width);margin:0 auto;padding:0 var(--spacing-5);box-sizing:border-box}.nav__main{display:flex;align-items:center;justify-content:space-between;width:100%;height:var(--layout-nav-main-height)}.nav__logo{display:flex;align-items:center;margin-right:var(--spacing-2xl)}.nav__logo-text{font-size:var(--font-size-h2);font-weight:700;color:var(--color-text-primary)}.nav__btn{position:relative;padding:var(--spacing-sm) var(--spacing-md);border:none;background:transparent;color:var(--color-text-secondary);font-size:var(--font-size-small);cursor:pointer;transition:var(--transition-base);border-radius:var(--border-radius-small)}.nav__btn:hover{color:var(--color-text-primary);background-color:#fff0}.nav__btn.active{color:var(--color-brand-primary);font-weight:500}.nav__btn.active:after{content:"";position:absolute;bottom:-1px;left:0;width:100%;height:2px;background-color:var(--color-brand-primary)}.nav__notice{flex-grow:1;display:flex;justify-content:center;align-items:center;height:100%;overflow:hidden;text-align:center}.nav__notice-content{display:flex;align-items:center;justify-content:center;max-width:100%;overflow:hidden;text-align:center}#nav-notice-text{display:inline-block;min-width:100%;text-align:center;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;transition:transform .4s cubic-bezier(.4,0,.2,1),opacity .4s}.slide-up{transform:translateY(-100%);opacity:0}.slide-down{transform:translateY(100%);opacity:0}.slide-reset{transform:translateY(0);opacity:1}.nav__notice:hover .nav__notice-content{animation-play-state:paused}@keyframes notice-scroll-up{0%{transform:translateY(0)}to{transform:translateY(-80%)}}.nav__left,.nav__right{display:flex;align-items:center}.nav__right .nav__user{margin-left:var(--spacing-4)}.nav__user-avatar{width:40px;height:40px;border-radius:50%;border:2px solid var(--color-border);cursor:pointer;transition:transform var(--transition-base)}.nav__user-avatar:hover{transform:scale(1.1)}.nav__menu-container{position:relative}.nav__dropdown-menu{position:absolute;top:calc(100% + 12px);right:0;background-color:#1a1a1a!important;border:1px solid var(--glass-l3-border);border-radius:var(--border-radius-large);padding:8px;list-style:none;margin:0;min-width:200px;box-shadow:0 10px 40px #0009;z-index:2100;display:none;opacity:0;transform:translateY(-8px) scale(.98);transform-origin:top right;transition:opacity .2s ease,transform .2s cubic-bezier(.16,1,.3,1)}.nav__dropdown-menu.active{display:block;opacity:1;transform:translateY(0) scale(1)}.nav__menu-toggle{display:flex;flex-direction:column;justify-content:space-around;width:34px;height:34px;background:transparent;border:1px solid rgba(255,255,255,.1);border-radius:8px;cursor:pointer;padding:8px;z-index:10;transition:all .2s ease}.nav__menu-toggle:hover{background-color:#ffffff1a;border-color:#ffffff4d}.nav__menu-toggle span{width:100%;height:2px;background:var(--color-text-secondary);border-radius:10px;transition:all .3s cubic-bezier(.16,1,.3,1);position:relative;transform-origin:1px}.nav__menu-toggle:hover span{background:var(--color-brand-primary)}.nav__dropdown-menu .nav__btn{text-align:left;width:100%;padding:12px 16px;margin-bottom:2px;border-radius:8px;color:var(--color-text-secondary);font-weight:500;transition:all .2s ease}.nav__dropdown-menu .nav__btn:last-child{margin-bottom:0}.nav__dropdown-menu .nav__btn:after{display:none}.nav__dropdown-menu .nav__btn:hover{background-color:#ffffff1a;color:var(--color-text-primary);transform:translate(4px)}.nav__dropdown-menu .nav__btn.active{background-color:#2196f326;color:var(--color-brand-primary)}.nav__user{position:relative}.nav__agent-selector{display:flex;align-items:center;gap:var(--spacing-2);background:transparent;border:none;cursor:pointer;padding:0;position:relative;z-index:1}#agent-avatar{width:32px;height:32px;border-radius:50%;object-fit:cover}.nav__agent-name{color:var(--color-text-secondary);font-size:var(--font-size-sm)}.nav__agent-menu{position:absolute;top:calc(100% + 12px);right:0;background-color:#1a1a1a!important;border:1px solid var(--glass-l3-border);border-radius:var(--border-radius-large);padding:8px;list-style:none;margin:0;min-width:240px;box-shadow:0 10px 40px #0009;z-index:2100;display:none;opacity:0;transform:translateY(-8px) scale(.98);transform-origin:top right;transition:opacity .2s ease,transform .2s cubic-bezier(.16,1,.3,1)}.nav__agent-menu.active{display:block;opacity:1;transform:translateY(0) scale(1)}.nav__agent-menu-item{display:flex!important;align-items:center;gap:12px;width:100%;padding:12px 16px;background:transparent;border:none;border-radius:8px;cursor:pointer;color:#ff4d4d;font-weight:500;font-size:14px;transition:all .2s ease;text-align:left}.nav__agent-menu-item:hover{background-color:#ff4d4d1a;transform:translate(4px)}.nav__agent-menu-item span{font-family:Inter,sans-serif}.nav__agent-list{list-style:none;margin:0;padding:0}.nav__agent-item{margin:0}.nav__agent-option{display:flex;align-items:center;gap:var(--spacing-2);width:100%;padding:var(--spacing-2) var(--spacing-3);background:transparent;border:none;color:var(--color-text-secondary);text-align:left;border-radius:var(--border-radius-small);cursor:pointer}.nav__agent-option:hover{background-color:var(--color-background-module);color:var(--color-text-primary)}.nav__agent-option-avatar{width:24px;height:24px;border-radius:50%;object-fit:cover}@media (max-width: 768px){.nav{padding:0 var(--spacing-md)}.nav__logo-text{display:none}.nav__btn{padding:var(--spacing-sm)}}#notice-container{pointer-events:none}.nav__main{overflow:visible}.nav__left,.nav__right{flex-shrink:0}.nav__right{flex-wrap:nowrap;gap:var(--spacing-3)}.nav__notice{flex:1 1 auto;min-width:0;pointer-events:none}.nav__user,.nav__agent-selector,.nav__menu-toggle{flex-shrink:0;flex:0 0 auto}.nav__right{position:relative;z-index:calc(var(--z-index-dropdown) + 1)}.nav__agent-selector,.nav__menu-toggle{position:relative;z-index:calc(var(--z-index-dropdown) + 2);pointer-events:auto}#preview-module{grid-area:preview;display:grid;box-sizing:border-box;padding:var(--spacing-5);min-height:0}.preview-module{height:100%;width:100%;box-sizing:border-box;border-radius:inherit}#preview-module .preview__main-container{display:flex;flex-direction:column;flex-grow:1;overflow:hidden;min-height:0;height:100%;padding-bottom:var(--spacing-5)}#preview-module .preview__content-wrapper{display:grid;grid-template-columns:1fr 1fr;gap:18px;flex-grow:1;overflow:hidden;min-height:0;height:100%}#preview-module .preview__list-container{overflow-y:auto;padding:8px;background-color:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);flex:0 0 auto;min-height:0;max-height:calc(30vh - 60px - var(--spacing-5));margin-bottom:var(--spacing-5)}#preview-module .preview__list-container{background-color:var(--glass-l1-bg)}#preview-module .preview__column{display:flex;flex-direction:column;min-height:0;height:100%}#preview-module .preview__column-divider{display:none}#preview-module .preview__title{font-size:1rem;font-weight:600;color:var(--color-text-secondary);padding-left:4px;margin-bottom:8px}#preview-module .preview__list,.preview-module__content ul{list-style:none;padding:0;margin:0}.preview__list{overflow:visible}.preview__item{position:relative;display:grid;grid-template-columns:40px minmax(80px,1fr) minmax(120px,auto);gap:12px;align-items:center;padding:8px 12px;border-radius:6px;cursor:pointer;transition:background-color .2s;background:var(--glass-l2-bg);border:1px solid var(--glass-l2-border);backdrop-filter:blur(var(--glass-l2-blur));-webkit-backdrop-filter:blur(var(--glass-l2-blur));margin-bottom:4px}.preview__item:hover{background-color:var(--glass-hover-bg);border-color:var(--glass-hover-border);transform:translateY(-2px);box-shadow:var(--glass-glow-highlight)}.preview__item:last-child{border-bottom:none}.preview__item--active{background-color:var(--color-primary)}.preview__item--active *{color:#fff!important}.preview__item-avatar{grid-column:1;position:relative;width:40px;height:40px}.preview__item-avatar img{width:100%;height:100%;border-radius:var(--border-radius-full);object-fit:cover}.preview__item-name{grid-column:2;font-size:var(--font-size-base);font-weight:700;color:var(--color-text-primary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.preview__item-info{grid-column:3;display:grid;grid-template-columns:auto auto;gap:8px;align-items:center;justify-content:end}.preview__item-time{font-size:var(--font-size-xs);color:var(--color-text-secondary);white-space:nowrap}.preview__item-content,.preview__item-header,.preview__item-message{display:none}.preview__item-status{position:absolute;bottom:2px;right:2px;width:12px;height:12px;border-radius:var(--border-radius-full);border:2px solid var(--color-surface)}.preview__item-status--online{background-color:var(--color-success)}.preview__item-status--offline{background-color:var(--color-secondary)}@media (max-width: 768px){.preview-module{grid-template-columns:1fr;padding:var(--spacing-2);gap:var(--spacing-2)}.preview-module__grid{gap:var(--spacing-sm);padding:var(--spacing-sm)}}@media (max-width: 480px){.preview-module__container{min-width:320px}}#customer-detail-module{position:relative;display:flex;flex-direction:column;box-sizing:border-box;background-color:transparent;border:none;border-radius:var(--border-radius-large);overflow:hidden;padding:var(--spacing-4);width:100%;height:100%}#customer-detail-module #customer-detail-container{display:flex;flex-direction:column;flex:1;min-height:0;overflow:hidden}#customer-detail-module .hidden{display:none!important}#customer-detail-module .customer-detail__header{display:flex;align-items:center;gap:var(--spacing-3);margin-bottom:var(--spacing-4);padding-bottom:var(--spacing-3);border-bottom:1px solid rgba(255,255,255,.1)}#customer-detail-module .customer-detail__avatar{width:64px;height:64px;border-radius:var(--border-radius-full);object-fit:cover;border:2px solid rgba(255,215,0,.3);flex-shrink:0}#customer-detail-module .customer-detail__identity{display:flex;flex-direction:column;gap:var(--spacing-1);flex:1;min-width:0}#customer-detail-module .customer-detail__name{font-size:var(--font-size-large);color:var(--color-text-primary);font-weight:600;margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#customer-detail-module .customer-detail__id{color:var(--color-text-secondary);font-size:var(--font-size-smaller);margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#customer-detail-module .customer-detail__content{flex:1;min-height:0;overflow-y:auto;padding-right:var(--spacing-2)}#customer-detail-module .customer-detail__card{background:#ffffff0d;border:1px solid rgba(255,255,255,.1);border-radius:12px;padding:16px;margin-bottom:16px;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);transition:all .2s ease}#customer-detail-module .customer-detail__card:last-child{margin-bottom:0}#customer-detail-module .customer-detail__card:hover{background:#ffffff14;border-color:#ffffff26}#customer-detail-module .customer-detail__card-title{display:flex;align-items:center;gap:8px;font-size:14px;font-weight:600;color:#ffffffe6;margin:0 0 12px;padding-bottom:8px;border-bottom:1px solid rgba(255,255,255,.1)}#customer-detail-module .card-icon{font-size:16px}#customer-detail-module .customer-detail__card-content{display:flex;flex-direction:column;gap:4px}#customer-detail-module .customer-detail__field{display:flex;align-items:center;gap:10px;padding:8px 4px;border-bottom:1px solid rgba(255,255,255,.05);transition:background-color .2s}#customer-detail-module .customer-detail__field:last-child{border-bottom:none}#customer-detail-module .customer-detail__field:hover{background-color:#ffffff08;border-radius:6px}#customer-detail-module .field-icon{font-size:16px;width:20px;text-align:center;flex-shrink:0}#customer-detail-module .field-label{font-size:12px;color:#fff9;min-width:70px;flex-shrink:0}#customer-detail-module .field-value{flex:1;font-size:13px;color:#ffffffe6;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}#customer-detail-module .customer-detail__field[data-empty=true]{display:none}#customer-detail-module .editable-field{cursor:pointer;padding:4px 8px;border-radius:6px;transition:all .2s;position:relative}#customer-detail-module .editable-field:hover{background-color:#ffd7001a;color:#ffd700e6}#customer-detail-module .editable-field:focus{outline:2px solid rgba(255,215,0,.5);background-color:#ffd70026}#customer-detail-module .editable-input{border:1px solid rgba(255,215,0,.3);border-radius:6px;padding:4px 8px;font-family:inherit;font-size:inherit;background-color:#ffffff1a;color:var(--color-text-primary);width:100%}#customer-detail-module .editable-input:focus{outline:2px solid rgba(255,215,0,.5);background-color:#ffffff26}#customer-detail-module .customer-detail__select{flex:1;padding:6px 28px 6px 10px;border:1px solid rgba(255,255,255,.2);border-radius:6px;background-color:#ffffff0d;color:var(--color-text-primary);font-size:13px;cursor:pointer;appearance:none;-webkit-appearance:none;-moz-appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='rgba(255,255,255,0.6)' d='M6 9L1 4h10z'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 8px center;transition:all .2s}#customer-detail-module .customer-detail__select:hover{background-color:#ffffff14;border-color:#ffffff4d}#customer-detail-module .customer-detail__select:focus{outline:2px solid rgba(255,215,0,.5);border-color:#ffd70080;background-color:#ffffff1a}#customer-detail-module .customer-detail__select:disabled{background-color:#ffffff05;color:var(--color-text-disabled);cursor:not-allowed;opacity:.6}#customer-detail-module .customer-detail__select option{background-color:var(--color-background-modal-solid);color:var(--color-text-primary)}#customer-detail-module #customer-detail-placeholder{display:flex;align-items:center;justify-content:center;height:100%;color:var(--color-text-secondary)}#customer-detail-module .placeholder-content{display:flex;flex-direction:column;align-items:center;gap:var(--spacing-3);text-align:center}#customer-detail-module .placeholder-icon{font-size:48px;opacity:.5}#customer-detail-module .placeholder-content p{margin:0;font-size:var(--font-size-base);color:#ffffff80}@media (max-width: 768px){#customer-detail-module .customer-detail__field{flex-direction:column;align-items:flex-start;gap:4px}#customer-detail-module .field-label{min-width:auto}#customer-detail-module .field-value{width:100%}}#customer-merge-drawer{--drawer-width: 450px}#customer-merge-drawer .c-drawer__header{display:flex;flex-direction:column;gap:12px}#customer-merge-drawer .c-drawer__title-row{display:flex;justify-content:space-between;align-items:center;width:100%}#customer-merge-drawer .c-drawer__title{margin:0;font-size:1.1rem;font-weight:600}#customer-merge-drawer .c-drawer__close{background:transparent;border:none;color:#fff9;font-size:1.8rem;cursor:pointer;padding:0;width:32px;height:32px;display:flex;align-items:center;justify-content:center;transition:all .2s;flex-shrink:0}#customer-merge-drawer .c-drawer__close:hover{color:#fff;background:#ffffff1a;border-radius:4px}#customer-merge-drawer .customer-merge-drawer__search{width:auto;max-width:200px;margin:0;align-self:flex-start;box-sizing:border-box;border-radius:6px}#customer-merge-drawer .modal-list-container{display:flex;flex-direction:column;gap:16px;padding:0;height:100%}#customer-merge-drawer .column{background:#ffffff05;border:1px solid rgba(255,255,255,.05);border-radius:12px;padding:16px;display:flex;flex-direction:column;gap:12px;overflow:hidden}#customer-merge-drawer .column:first-child{flex:3;min-height:0}#customer-merge-drawer .column h4{margin:0;font-size:.9rem;color:var(--color-primary);opacity:.9;text-transform:uppercase;letter-spacing:1px;border-bottom:1px solid rgba(var(--color-primary-rgb),.2);padding-bottom:8px}#customer-merge-drawer .column ul{flex:1;background:transparent;padding:4px;border:none;overflow-y:auto;min-height:0}#customer-merge-drawer .column:last-child{flex:7;min-height:0;margin-bottom:8px}#customer-merge-drawer .column:last-child ul{max-height:none;flex:1;min-height:200px}#customer-merge-drawer .modal-customer-list__item{display:flex;align-items:center;padding:8px 12px;background:#ffffff08;border:1px solid rgba(255,255,255,.08);border-radius:8px;margin-bottom:6px;transition:all .2s;cursor:pointer}#customer-merge-drawer .modal-customer-list__item:hover{background:#ffffff14;border-color:#ffffff26}#customer-merge-drawer .customer-list__item-content{display:grid;grid-template-columns:36px 1fr auto;gap:10px;align-items:center;flex:1}#customer-merge-drawer .customer-list__avatar{width:36px;height:36px;border-radius:50%;object-fit:cover;grid-column:1}#customer-list-module #customer-merge-drawer .customer-list__info{grid-column:3;display:grid!important;grid-template-columns:120px auto auto!important;gap:6px;align-items:center!important;justify-content:end}#customer-merge-drawer .customer-list__name{font-size:.9rem;color:#fff;font-weight:500;word-break:break-word;text-align:left;grid-column:2;justify-self:start}#customer-merge-drawer .customer-source-tag{font-size:.75rem;color:#ffffff80;background:#ffffff0d;padding:2px 6px;border-radius:4px;white-space:nowrap;grid-column:1;justify-self:start}#customer-merge-drawer .customer-list__sub-account-badge{font-size:.7rem;background:rgba(var(--color-primary-rgb),.2);color:var(--color-primary);padding:2px 6px;border-radius:10px;font-weight:600;white-space:nowrap;grid-column:2}#customer-merge-drawer .interactive-input{grid-column:3;cursor:pointer;transform:scale(1.1);justify-self:end}#customer-list-module{padding:8px 24px;display:flex;flex-direction:column;height:100%;box-sizing:border-box}#customer-list-module .customer-list__main-container{display:flex;flex-direction:column;flex-grow:1;overflow:hidden;height:100%;min-height:0;padding:0;gap:var(--spacing-4);box-sizing:border-box;background:transparent;border:none}#customer-list-module .customer-list__header{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px;padding:0 4px}#customer-list-module .customer-list__header-hint{display:flex;align-items:center;gap:8px;background:#ffd7001a;padding:4px 12px;border-radius:16px;border:1px solid rgba(255,215,0,.3);backdrop-filter:blur(8px);-webkit-backdrop-filter:blur(8px)}#customer-list-module .hint-text{font-size:.8rem;color:gold;font-weight:500;letter-spacing:.5px}#customer-list-module .hint-tooltip-container{position:relative;display:inline-flex;align-items:center;justify-content:center}#customer-list-module .hint-icon{width:14px;height:14px;background:#ffd7004d;color:gold;border-radius:50%;font-size:10px;cursor:help;display:flex;align-items:center;justify-content:center;transition:all .2s ease}#customer-list-module .hint-icon:hover{background:gold;color:#000}#customer-list-module .hint-tooltip-content{position:absolute;top:100%;left:50%;transform:translate(-50%) translateY(10px);width:240px;padding:12px;background:#1e1e23e6;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid rgba(255,255,255,.1);border-radius:8px;color:#ddd;font-size:.8rem;line-height:1.5;box-shadow:0 10px 25px #00000080;visibility:hidden;opacity:0;transition:all .3s cubic-bezier(.2,1,.3,1);z-index:100;pointer-events:none}#customer-list-module .hint-tooltip-content strong{color:gold;display:block;margin-bottom:4px}#customer-list-module .hint-tooltip-container:hover .hint-tooltip-content{visibility:visible;opacity:1;transform:translate(-50%) translateY(5px)}#customer-list-module .customer-list__header-right{display:flex;align-items:center;gap:18px}#customer-list-module .customer-list__title{font-size:1rem;font-weight:600;color:#fff;padding-left:2px}#customer-list-module .customer-list__actions{display:flex;gap:12px}#customer-list-module .customer-list__search-input{width:auto;max-width:200px;margin:0;box-sizing:border-box;border-radius:6px;background:var(--glass-l2-bg);border:1px solid var(--glass-l2-border);backdrop-filter:blur(var(--glass-l2-blur));-webkit-backdrop-filter:blur(var(--glass-l2-blur));color:#fff;padding:6px 12px;font-size:.85rem}#customer-list-module .customer-list__search-input::placeholder{color:#fff6}#customer-list-module .customer-list__search-input:focus{outline:none;border-color:#fff3;background:#ffffff14}.customer-list__main-layout{display:flex;flex-direction:column;height:calc((100vh - 120px)/2);padding:0}.customer-list__left-panel{display:flex;flex-direction:column;overflow:hidden;flex:1}#customer-list-module .customer-list__content-wrapper{display:flex;flex-direction:column;gap:12px;flex:1;height:100%;min-height:0;overflow-y:auto;overflow-x:hidden;padding:8px 4px;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.2) transparent}#customer-list-module .customer-list__content-wrapper::-webkit-scrollbar{width:8px}#customer-list-module .customer-list__content-wrapper::-webkit-scrollbar-track{background-color:transparent}#customer-list-module .customer-list__content-wrapper::-webkit-scrollbar-thumb{background-color:#fff3;border-radius:4px}#customer-list-module .customer-list__content-wrapper::-webkit-scrollbar-thumb:hover{background-color:#ffffff4d}.customer-list__section{margin-bottom:12px}.customer-list__section-header{display:flex;align-items:center;gap:8px;padding:10px 12px;background:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);backdrop-filter:blur(var(--glass-l1-blur));-webkit-backdrop-filter:blur(var(--glass-l1-blur));border-radius:8px;cursor:pointer;transition:background .2s;-webkit-user-select:none;user-select:none}.customer-list__section-header:hover{background:var(--glass-hover-bg);border-color:var(--glass-hover-border)}.section-toggle{font-size:.8rem;transition:transform .2s;color:#ffffffb3}.customer-list__section.collapsed .section-toggle{transform:rotate(-90deg)}.section-title{font-weight:600;color:#fff;flex:1;font-size:.9rem}.section-count{font-size:.85rem;color:#fff9;background:#ffffff1a;padding:2px 8px;border-radius:12px;font-weight:500}.customer-list__section-content{margin-top:8px;display:flex;flex-direction:column;gap:8px;max-height:none;overflow-y:visible;padding:0 4px}.customer-list__section.collapsed .customer-list__section-content{display:none}.customer-notes-panel{display:flex;flex-direction:column;height:100%}.customer-notes-panel__header{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px;padding-bottom:12px;border-bottom:1px solid rgba(255,255,255,.1)}.customer-notes-panel__title{font-size:1rem;font-weight:600;color:#fff;margin:0}.customer-notes-panel__content{flex:1;overflow-y:auto;overflow-x:hidden;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.2) transparent}.customer-notes-panel__content::-webkit-scrollbar{width:8px}.customer-notes-panel__content::-webkit-scrollbar-track{background-color:transparent}.customer-notes-panel__content::-webkit-scrollbar-thumb{background-color:#fff3;border-radius:4px}.customer-notes-panel__content::-webkit-scrollbar-thumb:hover{background-color:#ffffff4d}.customer-notes-panel__empty{display:flex;align-items:center;justify-content:center;height:100%;color:#fff6;font-size:.9rem;text-align:center;padding:40px 20px}#customer-list-module .customer-list__list-container,#customer-list-module .customer-list__column-divider{display:none}#customer-list-module .customer-list__avatar{width:40px;height:40px;border-radius:50%;object-fit:cover;margin-right:8px;vertical-align:middle}#customer-list-module .customer-list__item{position:relative;display:grid;grid-template-columns:52px minmax(100px,1fr) minmax(150px,auto);gap:16px;align-items:center;padding:12px 16px 12px 28px;border-radius:8px;cursor:pointer;transition:background-color .2s;background:var(--glass-l2-bg);border:1px solid var(--glass-l2-border);box-shadow:0 4px 12px #0000001a}#customer-list-module .customer-list__item:hover{background:var(--glass-hover-bg);border-color:var(--glass-hover-border);transform:translateY(-2px);box-shadow:var(--glass-glow-highlight)}#customer-list-module .customer-list__item.active{background:#ffffff1f;border-color:var(--color-primary);box-shadow:0 0 15px rgba(var(--color-primary-rgb),.3)}#customer-list-module .customer-list__name{font-size:.9rem;color:#fff;font-weight:500;word-break:break-word;text-align:left;grid-column:2;justify-self:start}#customer-list-module .customer-list__info{grid-column:3;display:grid!important;grid-template-columns:120px auto!important;gap:6px;align-items:center!important;justify-content:end}#customer-list-module .customer-source-tag{font-size:.75rem;color:#ffffff80;background:#ffffff0d;padding:2px 6px;border-radius:4px;white-space:nowrap;grid-column:1;justify-self:start}#customer-list-module .customer-list__sub-account-badge{font-size:.7rem;background:rgba(var(--color-primary-rgb),.2);color:var(--color-primary);padding:2px 6px;border-radius:10px;font-weight:600;white-space:nowrap;grid-column:2}#customer-list-module .customer-list__source-info{color:var(--color-text-secondary);font-size:.8rem;font-weight:400;margin-left:8px}#customer-list-module .customer-list__item.selected{background-color:var(--color-accent-secondary-bg);border:1px solid var(--color-accent-secondary-border)}#customer-list-module .customer-list__divider{border:0;border-top:1px solid var(--color-divider);margin:8px 0 12px}#customer-list-module .customer-list__item input[type=checkbox]{transform:scale(1.2);accent-color:var(--color-accent);margin-left:16px}#customer-list-module .customer-list__merge-controls{min-height:36px}#customer-merge-modal .customer-merge-modal__actions .save-btn,#customer-merge-modal .customer-merge-modal__actions .cancel-btn,#customer-merge-modal .customer-merge-modal__header .search-input{display:none}#customer-merge-modal .customer-merge-modal__actions .manage-btn,#customer-merge-modal.is-editing .customer-merge-modal__actions .save-btn,#customer-merge-modal.is-editing .customer-merge-modal__actions .cancel-btn,#customer-merge-modal.is-editing .customer-merge-modal__header .search-input{display:inline-block}#customer-merge-modal.is-editing .customer-merge-modal__actions .manage-btn{display:none}#customer-merge-modal .modal-list-container{display:flex;gap:20px;width:100%;padding:0 4px}#customer-merge-modal .column{flex:1;display:flex;flex-direction:column;min-width:0}#customer-merge-modal .column h4{margin-bottom:8px;border-bottom:1px solid var(--color-border);padding-bottom:4px}#customer-merge-drawer .column ul::-webkit-scrollbar{width:10px}#customer-merge-drawer .column ul::-webkit-scrollbar-track{background-color:transparent}#customer-merge-drawer .column ul::-webkit-scrollbar-thumb{background-color:var(--color-border);border-radius:var(--border-radius-small)}#customer-merge-modal .column ul{list-style:none;padding:12px;margin:0;display:flex;flex-direction:column;gap:8px;border:1px solid var(--color-border);background-color:var(--color-surface);border-radius:var(--border-radius-medium);overflow-y:auto;overflow-x:hidden;min-height:150px;max-height:40vh}#customer-list-module .customer-list__info-wrapper{display:flex;flex-direction:row;align-items:baseline;gap:8px;flex-grow:1;min-width:0;overflow:hidden}#customer-list-module .customer-list__name{font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}#customer-list-module .customer-list__source-info{font-size:.85em;color:var(--color-text-secondary);white-space:nowrap;flex-shrink:0}#customer-list-module .customer-list__sub-account-badge{background-color:var(--color-background-secondary);color:var(--color-text-secondary);font-size:.75rem;padding:2px 6px;border-radius:8px;font-weight:500;flex-shrink:0}.customer-source-tag{display:inline-flex!important;align-items:center!important;visibility:visible!important;opacity:1!important;color:#fc0!important;font-size:.75rem!important;margin-left:10px!important;font-weight:700!important;background:linear-gradient(135deg,#fc03,#ffaa001a)!important;padding:2px 8px!important;border-radius:6px!important;border:1px solid rgba(255,204,0,.5)!important;box-shadow:0 2px 4px #0003!important;text-transform:uppercase!important;letter-spacing:.5px!important;vertical-align:middle!important}#customer-list-module .customer-list__name{display:flex!important;align-items:center!important;max-width:100%!important;overflow:hidden!important;text-overflow:ellipsis!important;white-space:nowrap!important;color:var(--color-text-primary)!important;font-size:.95rem!important}.sub-account-indicator{position:absolute;bottom:-2px;right:-2px;width:16px;height:16px;background:var(--color-primary);border:1px solid var(--color-border);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:10px;color:#fff;box-shadow:0 2px 4px #0000004d;z-index:2}.customer-list__avatar-container{position:relative;flex-shrink:0}.customer-notepad{height:100%;padding:var(--spacing-3);display:flex;flex-direction:column;gap:var(--spacing-2)}.customer-notepad__header{display:flex;justify-content:space-between;align-items:center;padding-bottom:var(--spacing-2);border-bottom:1px solid var(--color-border)}.customer-notepad__title{font-size:var(--font-size-large);color:var(--color-text-primary);margin:0}.customer-notepad__add-btn{width:36px;height:36px;font-size:var(--font-size-md)}.customer-notepad__compose{display:flex;flex-direction:column;gap:var(--spacing-2)}.customer-notepad__textarea{width:100%;box-sizing:border-box;padding:var(--spacing-2);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);background:var(--glass-l1-bg);backdrop-filter:blur(var(--glass-l1-blur));-webkit-backdrop-filter:blur(var(--glass-l1-blur));color:var(--color-text-primary)}.customer-notepad__compose-actions{display:flex;gap:var(--spacing-2);justify-content:flex-end}.customer-notepad__compose-actions .c-btn{min-width:64px}.customer-notepad__list{flex:1;min-height:0;overflow-y:auto}#customer-notepad-placeholder{display:flex;align-items:center;justify-content:center;height:100%;color:var(--color-text-secondary)}.placeholder-content{display:flex;flex-direction:column;align-items:center;gap:var(--spacing-3);text-align:center}.placeholder-content p{margin:0;font-size:var(--font-size-base);color:#ffffff80}.hidden{display:none!important}.cnp-item{padding:var(--spacing-2);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-medium);margin-bottom:var(--spacing-2);background:transparent;transition:all .2s ease;cursor:pointer}.cnp-item:hover{background-color:var(--glass-hover-bg);border-color:var(--glass-hover-border);transform:translateY(-2px);box-shadow:var(--glass-glow-highlight)}.cnp-item:last-child{margin-bottom:0}.cnp-item__meta{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--spacing-1)}.cnp-item__left{display:flex;gap:var(--spacing-2);align-items:baseline}.cnp-item__type{font-size:var(--font-size-smaller);padding:var(--spacing-1) var(--spacing-2);border-radius:var(--border-radius-medium);border:1px solid var(--color-border)}.cnp-item__type--manual{background:#17a2b80d;color:var(--color-info);border-color:#17a2b84d}.cnp-item__type--ai{background:#28a7450d;color:var(--color-success);border-color:#28a7454d}.cnp-item__creator,.cnp-item__time{font-size:var(--font-size-smaller);color:var(--color-text-secondary)}.cnp-item__content{font-size:var(--font-size-smaller);line-height:1.4;color:var(--color-text-primary);white-space:pre-wrap}.cnp-item__delete{border:none;background:transparent;color:var(--color-danger);cursor:pointer;font-size:var(--font-size-small)}#customer-info-tabs-container{display:flex;flex-direction:column;height:100%;width:100%;overflow:hidden;background:transparent}.customer-info-tabs__header{display:flex;gap:0;border-bottom:1px solid var(--color-border);background-color:var(--glass-l1-bg);flex-shrink:0}.customer-info-tabs__tab{flex:1;padding:12px 16px;background:transparent;border:none;border-bottom:2px solid transparent;color:#fff9;font-size:14px;font-weight:500;cursor:pointer;transition:all .2s ease;display:flex;align-items:center;justify-content:center;gap:10px}.customer-info-tabs__tab:hover{background-color:#ffffff0d;color:#ffffffe6}.customer-info-tabs__tab--active{color:#ffd700e6;border-bottom-color:#ffd700cc;background-color:#ffd7000d}.customer-info-tabs__add-btn{display:inline-flex;align-items:center;justify-content:center;width:20px;height:20px;border-radius:4px;background:#ffd7001a;color:var(--color-primary);font-size:16px;font-weight:700;cursor:pointer;transition:all .2s}.customer-info-tabs__add-btn:hover{background:#ffd7004d;transform:scale(1.1)}.customer-info-tabs__content{flex:1;display:flex;flex-direction:column;position:relative;overflow:hidden;min-height:0;padding:8px 12px;background:transparent}.customer-info-tabs__panel{display:none;height:100%;width:100%;overflow:hidden}.customer-info-tabs__panel--active{display:flex;flex-direction:column}.customer-info-tabs__panel>*{flex:1;min-height:0}.system-module__container{padding:var(--spacing-4);height:100%;box-sizing:border-box}.system-module__grid{display:grid;grid-template-columns:repeat(2,1fr);grid-template-rows:repeat(2,minmax(300px,auto));gap:24px;height:100%}@media (max-width: 1024px){.system-module__grid{grid-template-columns:1fr;grid-template-rows:auto}}.glass-panel{background:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);padding:24px;display:flex;flex-direction:column;overflow:hidden;transition:transform .2s ease,border-color .2s ease}.glass-panel:hover{border-color:#fff3;box-shadow:0 8px 32px #0003}.panel-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px;padding-bottom:12px;border-bottom:1px solid rgba(255,255,255,.08)}.panel-header h2{font-size:1.25rem;font-weight:600;color:#fff;margin:0;display:flex;align-items:center;gap:10px}.panel-header h2 i{color:var(--color-primary)}.panel-content{flex:1;overflow-y:auto;padding-right:4px}.settings-group{display:flex;flex-direction:column;gap:16px}.setting-item{display:flex;justify-content:space-between;align-items:center;padding:12px;background:#ffffff08;border-radius:12px;border:1px solid transparent;transition:all .2s}.setting-item:hover{background:#ffffff0f;border-color:#ffffff1a}.setting-info{display:flex;flex-direction:column;gap:4px}.setting-label{font-size:.95rem;color:#e5e5e5;font-weight:500}.setting-desc{font-size:.8rem;color:#a3a3a3}.toggle-switch{position:relative;width:44px;height:24px}.toggle-switch input{opacity:0;width:0;height:0}.toggle-slider{position:absolute;cursor:pointer;top:0;left:0;right:0;bottom:0;background-color:#ffffff1a;transition:.3s;border-radius:24px;border:1px solid rgba(255,255,255,.1)}.toggle-slider:before{position:absolute;content:"";height:18px;width:18px;left:2px;bottom:2px;background-color:#a3a3a3;transition:.3s;border-radius:50%}.toggle-switch input:checked+.toggle-slider{background-color:var(--color-primary);border-color:var(--color-primary)}.toggle-switch input:checked+.toggle-slider:before{transform:translate(20px);background-color:#fff}.channel-list{display:flex;flex-direction:column;gap:12px}.channel-card{display:flex;align-items:center;padding:16px;background:#ffffff08;border:1px solid rgba(255,255,255,.05);border-radius:12px;position:relative;overflow:hidden}.channel-card:before{content:"";position:absolute;left:0;top:0;bottom:0;width:4px}.channel-card.line:before{background-color:#06c755}.channel-card.telegram:before{background-color:#24a1de}.channel-card.facebook:before{background-color:#1877f2}.channel-icon{width:40px;height:40px;border-radius:10px;display:flex;align-items:center;justify-content:center;background:#ffffff1a;font-size:1.2rem;margin-right:16px;color:#fff}.channel-details{flex:1}.channel-name{font-weight:600;color:#fff;display:block;margin-bottom:2px}.channel-id{font-size:.8rem;color:#a3a3a3;font-family:monospace}.channel-status{display:flex;align-items:center;gap:6px;margin-right:16px}.status-dot{width:8px;height:8px;border-radius:50%;background-color:var(--status-warning);box-shadow:0 0 8px var(--status-warning)}.status-dot.active{background-color:var(--status-ok);box-shadow:0 0 8px var(--status-ok);animation:pulse 2s infinite}.status-text{font-size:.75rem;color:#a3a3a3}@keyframes pulse{0%{opacity:1}50%{opacity:.5}to{opacity:1}}.status-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.status-box{background:#ffffff08;padding:16px;border-radius:12px;text-align:center;border:1px solid rgba(255,255,255,.05)}.status-box-label{font-size:.8rem;color:#a3a3a3;margin-bottom:8px;display:block}.status-box-value{font-size:1.1rem;font-weight:600;color:#fff;display:flex;align-items:center;justify-content:center;gap:8px}.btn-glass{background:#ffffff1a;border:1px solid rgba(255,255,255,.2);color:#fff;padding:8px 16px;border-radius:8px;cursor:pointer;transition:all .2s;font-size:.9rem;display:flex;align-items:center;gap:8px}.btn-glass:hover{background:#fff3;border-color:#ffffff4d}.btn-glass.primary{background:var(--color-primary);border-color:var(--color-primary)}.btn-glass.primary:hover{opacity:.9}.btn-icon{width:32px;height:32px;padding:0;display:flex;align-items:center;justify-content:center;border-radius:8px;background:#ffffff0d;border:none;color:#e5e5e5;cursor:pointer;transition:all .2s}.btn-icon:hover{background:#ffffff26;color:#fff}.admin-management-container{padding:var(--spacing-4);height:100%;box-sizing:border-box;display:flex;flex-direction:column}.glass-panel.full-height{height:100%;display:flex;flex-direction:column;background:var(--glass-l1-bg)!important;-webkit-backdrop-filter:none!important;backdrop-filter:none!important;border:1px solid var(--glass-l1-border)!important;border-radius:var(--border-radius-large)!important}.header-actions{display:flex;gap:12px;align-items:center}.search-box{position:relative;display:flex;align-items:center}.search-box i{position:absolute;left:10px;color:#fff6}.search-box input{background:#ffffff0d;border:1px solid rgba(255,255,255,.1);border-radius:8px;padding:8px 12px 8px 32px;color:#fff;outline:none;transition:all .2s}.search-box input:focus{background:#ffffff1a;border-color:#ffffff4d}.admin-list-header{display:grid;grid-template-columns:60px 2fr 1fr 1fr 1.5fr 100px;padding:12px 16px;background:var(--glass-l2-bg);border-bottom:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large) var(--border-radius-large) 0 0;font-size:.85rem;font-weight:600;color:#fff9;text-transform:uppercase;letter-spacing:.5px}.admin-list-body{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:8px;padding-top:8px}.admin-row{display:grid;grid-template-columns:60px 2fr 1fr 1fr 1.5fr 100px;align-items:center;padding:12px 16px;background:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-medium);transition:all .2s}.admin-row:hover{background:#ffffff14;transform:translateY(-1px)}.admin-row.inactive{opacity:.6}.col-avatar img{width:40px;height:40px;border-radius:50%;object-fit:cover;border:1px solid var(--glass-l1-border)}.col-name{display:flex;flex-direction:column}.name-text{font-weight:600;color:#fff;font-size:.95rem}.id-text{font-size:.75rem;color:#fff6;font-family:monospace}.col-role .role-badge{padding:4px 8px;border-radius:4px;font-size:.75rem;font-weight:600;cursor:pointer;transition:all .2s}.col-role .role-badge:hover{filter:brightness(1.2)}.role-badge.role-admin{background:#f59e0b33;color:#fbbf24;border:1px solid rgba(245,158,11,.3)}.role-badge.role-agent{background:#3b82f633;color:#60a5fa;border:1px solid rgba(59,130,246,.3)}.col-status{display:flex;align-items:center;gap:6px}.status-indicator{padding:2px 8px;border-radius:12px;font-size:.75rem;font-weight:500}.status-indicator.status-active{background:#10b98133;color:#10b981}.status-indicator.status-inactive{background:#6b728033;color:#9ca3af}.col-login{font-size:.85rem;color:#ffffffb3}.col-actions{display:flex;gap:8px;justify-content:flex-end}.action-btn{background:transparent;border:none;cursor:pointer;color:#fff9;padding:6px;border-radius:4px;transition:all .2s;font-size:1rem}.action-btn:hover{background:#ffffff1a;color:#fff}.action-btn.btn-activate:hover{color:#10b981;background:#10b9811a}.action-btn.btn-deactivate:hover{color:#f59e0b;background:#f59e0b1a}.action-btn.btn-delete:hover{color:#ef4444;background:#ef44441a}.panel-footer{margin-top:auto;padding-top:16px;border-top:1px solid rgba(255,255,255,.08)}.footer-info{display:flex;align-items:center;gap:8px;color:#ffffff80;font-size:.8rem;padding:8px 12px;background:#ffffff05;border-radius:6px}#admin-drawer{--drawer-width: 380px}#admin-drawer .c-drawer__header h2{display:flex;align-items:center;gap:8px;font-size:1.1rem}#admin-drawer .c-drawer__body{padding:20px}#admin-drawer .c-drawer__footer{padding:16px 20px;background:var(--glass-l2-bg);border-top:1px solid var(--glass-l1-border)}.form-group{margin-bottom:20px}.form-label{display:block;font-size:.85rem;color:#fff9;margin-bottom:8px}.form-input,.form-select{width:100%;background:#0003;border:1px solid rgba(255,255,255,.1);border-radius:6px;padding:10px 12px;color:#fff;font-size:.95rem;outline:none;transition:.2s;box-sizing:border-box}.form-input:focus,.form-select:focus{border-color:#ffffff4d;background:#0000004d}.form-input[readonly]{opacity:.6;cursor:not-allowed}.drawer-info-card{background:#ffffff08;padding:12px;border-radius:6px;margin-bottom:20px;display:flex;align-items:center;gap:12px}.drawer-avatar{width:50px;height:50px;border-radius:50%;object-fit:cover}.btn-primary{background:#3b82f6;color:#fff;border:none;padding:8px 16px;border-radius:6px;cursor:pointer;font-weight:500;transition:.2s}.btn-primary:hover{background:#2563eb}.btn-secondary{background:#ffffff1a;color:#fff;border:none;padding:8px 16px;border-radius:6px;cursor:pointer;font-weight:500;transition:.2s}.btn-secondary:hover{background:#ffffff26}.logger-module__panel{display:flex;flex-direction:column;background-color:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);padding:var(--spacing-5);overflow:hidden;height:100%}.logger-module__header{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--spacing-4);flex-shrink:0}.logger-module__header h2{margin:0;font-size:var(--font-size-large)}.logger-module__filters{display:flex;align-items:center;gap:var(--spacing-3)}.logger-module__divider{border-bottom:1px solid var(--color-border);margin-bottom:var(--spacing-4);flex-shrink:0}.logger-module__scroll-area{overflow-y:auto;flex-grow:1}.logger-module__table{width:100%;border-collapse:collapse}.logger-module__table th,.logger-module__table td{padding:var(--spacing-3);border-bottom:1px solid var(--color-border);text-align:left;vertical-align:top}.logger-module__table thead th{background-color:var(--color-surface);position:sticky;top:0;z-index:1}.th--timestamp{width:15%}.th--level,.th--source{width:10%}.th--message{width:65%}.log-level{display:inline-block;padding:var(--spacing-1) var(--spacing-2);border-radius:var(--border-radius-small);color:var(--color-text-on-primary);font-size:var(--font-size-small);font-weight:500;text-transform:uppercase}.log-level--error{background-color:var(--color-danger)}.log-level--warn{background-color:var(--color-warning)}.log-level--info{background-color:var(--color-info)}.log-level--debug{background-color:var(--color-text-secondary)}.product-module__panel{display:flex;flex-direction:column;background-color:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);padding:var(--spacing-5);overflow:hidden;height:100%}.product-module__header{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--spacing-4);flex-shrink:0}.product-module__header h2{margin:0;font-size:var(--font-size-large)}.product-module__divider{border-bottom:1px solid var(--color-border);margin-bottom:var(--spacing-4)}.product-module__scroll-area{overflow-y:auto;flex-grow:1}.product-module__actions{display:flex;align-items:center;gap:var(--spacing-3)}.product-module__table{width:100%;border-collapse:collapse}.product-module__table th,.product-module__table td{padding:var(--spacing-3);border-bottom:1px solid var(--color-border-subtle);text-align:left;vertical-align:middle}.product-module__table thead th{background-color:var(--glass-l2-bg);position:sticky;top:0;z-index:1;font-size:var(--font-size-small);color:var(--color-text-secondary);text-transform:uppercase;letter-spacing:.5px}.product-module__table tbody tr:hover{background-color:var(--color-surface-hover)}.status-tag{display:inline-block;padding:var(--spacing-1) var(--spacing-2);border-radius:var(--border-radius-pill);font-size:var(--font-size-small);font-weight:500}.status-tag--active{background-color:var(--color-success-muted);color:var(--color-success-strong)}.status-tag--archived{background-color:var(--color-surface-raised);color:var(--color-text-secondary)}.status-tag--out-of-stock{background-color:var(--color-warning-muted);color:var(--color-warning-strong)}#product-module .product-module__table .c-btn--small{margin-right:var(--spacing-2)}#product-module .product-module__table .c-btn--small:last-child{margin-right:0}.help-module__container{width:100%;height:100%}.help-module__grid{display:grid;grid-template-columns:1fr 1fr;gap:var(--layout-grid-gap);height:100%;padding:var(--spacing-md);background-color:transparent;border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large)}.help-module__guide,.help-module__faq{display:flex;flex-direction:column;background-color:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);overflow:hidden}.help-module__header{flex:none;padding:var(--spacing-md);background-color:var(--glass-l2-bg);border-bottom:1px solid var(--glass-l1-border)}.help-module__header h2{color:var(--color-text-primary);font-size:var(--font-size-lg);font-weight:500;margin:0}.help-module__divider{flex:none;height:1px;background-color:var(--color-border);margin:0}.help-module__content{flex:1;position:relative;overflow:hidden;min-height:0}.help-module__scroll-area{position:absolute;top:0;left:0;right:0;bottom:0;padding:var(--spacing-md);overflow-y:auto;overflow-x:hidden}.menu-item{padding:var(--spacing-sm);margin-bottom:var(--spacing-sm);background-color:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--border-radius-sm);color:var(--color-text-primary);cursor:pointer;transition:background-color .2s}.menu-item:hover{background-color:var(--color-surface-hover)}.content-item{padding:var(--spacing-md);margin-bottom:var(--spacing-md);background-color:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--border-radius)}.content-item h3{color:var(--color-text-primary);font-size:var(--font-size-md);margin:0 0 var(--spacing-sm)}.content-item p{color:var(--color-text-secondary);font-size:var(--font-size-base);line-height:1.6;margin:0}.guide-item{padding:var(--spacing-md);margin-bottom:var(--spacing-sm);background-color:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--border-radius);color:var(--color-text-secondary);word-break:break-word}.guide-item:last-child{margin-bottom:0}.faq-item{padding:var(--spacing-md);margin-bottom:var(--spacing-sm);background-color:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--border-radius);color:var(--color-text-secondary);word-break:break-word}.faq-item:last-child{margin-bottom:0}@media (max-width: 768px){.help-module__grid{grid-template-columns:1fr}}:root{--kb-primary-color: #4f46e5;--kb-primary-hover: #4338ca;--kb-success-color: #10b981;--kb-warning-color: #f59e0b;--kb-info-color: #3b82f6;--kb-danger-color: #ef4444;--kb-bg-primary: var(--color-background-module, #1e1e1e);--kb-bg-secondary: var(--color-surface-1, #252526);--kb-bg-tertiary: var(--color-surface-2, #2d2d30);--kb-border-color: var(--color-border, #3e3e42);--kb-text-primary: var(--color-text-primary, #ffffff);--kb-text-secondary: var(--color-text-secondary, #cccccc);--kb-text-muted: var(--color-text-muted, #999999);--kb-shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, .3);--kb-shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .3), 0 2px 4px -2px rgba(0, 0, 0, .3);--kb-shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, .3), 0 4px 6px -4px rgba(0, 0, 0, .3);--kb-radius-sm: 4px;--kb-radius-md: 8px;--kb-radius-lg: 12px;--kb-radius-xl: 16px}.knowledge-base-container{max-width:var(--layout-container-max-width);width:100%;margin:0 auto;padding:0 var(--spacing-1) var(--spacing-6);background:transparent;border:none;box-shadow:none}.knowledge-base-header{background:var(--glass-l2-bg);border-bottom:1px solid var(--glass-l2-border);padding:var(--spacing-4) 0;margin:0 0 var(--spacing-4) 0;border-radius:var(--border-radius-large) var(--border-radius-large) 0 0}.knowledge-base-header__content{display:flex;justify-content:space-between;align-items:center;gap:var(--spacing-4);padding:0 var(--spacing-5)}.knowledge-base-header__title h1{font-size:2rem;font-weight:700;color:var(--kb-text-primary);margin:0 0 .5rem;line-height:1.2}.knowledge-base-header__subtitle{font-size:1rem;color:var(--kb-text-secondary);margin:0;line-height:1.5}.knowledge-base-header__actions{display:flex;align-items:center;gap:var(--spacing-6);flex-shrink:0}.kb-tabs{display:flex;gap:var(--spacing-2);margin-bottom:var(--spacing-4);padding:0 var(--spacing-2);border-bottom:1px solid var(--kb-border-color)}.tab-btn{padding:var(--spacing-3) var(--spacing-4);background:transparent;border:none;border-bottom:2px solid transparent;color:var(--kb-text-secondary);font-size:1rem;font-weight:600;cursor:pointer;transition:all .2s ease;white-space:nowrap;height:auto;display:inline-flex;align-items:center;justify-content:center}.tab-btn:hover{color:var(--kb-text-primary);background:#ffffff0d;border-radius:var(--kb-radius-md) var(--kb-radius-md) 0 0}.tab-btn.active{color:var(--kb-primary-color);border-bottom-color:var(--kb-primary-color);background:#4f46e50d}.tab-content{display:none;animation:fadeIn .3s ease}.tab-content.active{display:block}@keyframes fadeIn{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}.skills-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:var(--spacing-4)}.skill-card{background:var(--glass-l2-bg);border:1px solid var(--glass-l2-border);border-radius:var(--border-radius-large);padding:var(--spacing-4);display:flex;flex-direction:column;gap:var(--spacing-3);transition:all .2s ease;position:relative;overflow:hidden}.skill-card:hover{transform:translateY(-2px);box-shadow:var(--kb-shadow-lg);border-color:#fff3}.skill-card__header{display:flex;justify-content:space-between;align-items:flex-start}.skill-card__icon{font-size:2rem;background:#ffffff1a;padding:10px;border-radius:12px}.skill-card h3{margin:0;font-size:1.1rem;color:var(--kb-text-primary)}.skill-card p{color:var(--kb-text-secondary);font-size:.9rem;line-height:1.5;flex-grow:1}.skill-card__meta{display:flex;gap:var(--spacing-2);margin-top:auto}.skill-tag{font-size:.75rem;padding:2px 8px;background:#ffffff1a;border-radius:4px;color:var(--kb-text-muted)}.search-container{position:relative}.search-input{padding:.75rem 1rem .75rem 2.5rem;border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);background:#ffffff0d;color:var(--kb-text-primary);font-size:.875rem;font-weight:500;transition:all .2s ease}.header-search-input{width:220px}.knowledge-base-controls .search-input{width:100%;border-right:none}.search-input:focus{outline:none;border-color:var(--kb-primary-color);box-shadow:0 0 0 2px #4f46e533;background:#ffffff26}.search-input::placeholder{color:var(--kb-text-muted)}.btn{display:inline-flex;align-items:center;gap:.5rem;padding:.75rem 1.25rem;border:none;border-radius:var(--border-radius-large);font-size:.875rem;font-weight:600;text-decoration:none;cursor:pointer;transition:all .2s ease;white-space:nowrap}.btn--primary{background:#4f46e5cc;color:#fff;border:1px solid rgba(79,70,229,.9)}.btn--primary:hover{background:#4f46e5e6;transform:translateY(-1px);box-shadow:var(--kb-shadow-md)}.btn--outline{background:#ffffff1a;color:var(--kb-text-secondary);border:1px solid var(--kb-border-color)}.btn--outline:hover{background:#ffffff26;border-color:var(--kb-text-secondary);color:var(--kb-text-primary)}.btn--large{padding:.875rem 1.5rem;font-size:1rem}.btn__icon{font-size:1rem}.knowledge-base-stats{padding:var(--spacing-4) 0}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:var(--spacing-4)}.stat-card{background:var(--glass-l2-bg);border:1px solid var(--glass-l2-border);border-radius:var(--border-radius-large);padding:var(--spacing-4);display:flex;align-items:center;gap:var(--spacing-3);transition:all .3s ease}.stat-card:hover{transform:translateY(-2px);box-shadow:var(--kb-shadow-md);border-color:#fff3}.stat-card--primary{background:#4f46e51a;border-color:#4f46e54d}.stat-card--success{background:#10b9811a;border-color:#10b9814d}.stat-card--warning{background:#f59e0b1a;border-color:#f59e0b4d}.stat-card--info{background:#3b82f61a;border-color:#3b82f64d}.stat-card__icon{font-size:2rem;opacity:.8}.stat-card__content{flex:1}.stat-card__number{font-size:2rem;font-weight:800;color:var(--kb-text-primary);margin-bottom:.25rem;line-height:1}.stat-card__label{font-size:.875rem;color:var(--kb-text-secondary);font-weight:600}.knowledge-base-main{padding:var(--spacing-4) 0 0 0}.knowledge-base-layout{display:block;gap:var(--spacing-4)}.knowledge-base-section{background:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);padding:var(--spacing-4)}.section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--spacing-4)}.section-actions{display:flex;align-items:center;gap:var(--spacing-3)}@media (max-width: 1280px){.knowledge-base-layout{grid-template-columns:1fr;gap:var(--spacing-4)}.knowledge-base-sidebar{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:var(--spacing-4)}}.knowledge-base-controls{display:flex;gap:var(--spacing-4);margin-bottom:var(--spacing-5);padding:var(--spacing-4) var(--spacing-5);background:var(--glass-l2-bg);border-radius:var(--border-radius-large);border:1px solid var(--glass-l2-border)}.filter-group{display:flex;align-items:center;gap:var(--spacing-2)}.filter-label{font-weight:600;color:var(--kb-text-primary);white-space:nowrap}.filter-select{padding:var(--spacing-2) var(--spacing-3);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-small);background:#0000004d;color:var(--kb-text-primary);font-size:.875rem;min-width:140px;transition:all .2s ease}.filter-select:hover{background:#0006;border-color:var(--kb-color-blue)}.filter-select:focus{outline:none;background:#0006;border-color:var(--kb-color-blue);box-shadow:0 0 0 2px #3b82f61a}.filter-select option{background:var(--kb-bg-secondary);color:var(--kb-text-primary);padding:var(--spacing-2)}.search-group{display:flex;flex:1;max-width:500px;min-width:300px}.search-input{flex:1;padding:var(--spacing-2) var(--spacing-3);border:1px solid var(--kb-border-color);border-radius:var(--kb-radius-md) 0 0 var(--kb-radius-md);background:var(--kb-bg-primary);color:var(--kb-text-primary);font-size:.875rem;border-right:none}.search-input::placeholder{color:var(--kb-text-secondary)}.search-btn{padding:var(--spacing-2) var(--spacing-3);border:1px solid var(--kb-border-color);border-radius:0 var(--kb-radius-md) var(--kb-radius-md) 0;background:var(--kb-bg-tertiary);color:var(--kb-text-primary);cursor:pointer;transition:all .2s ease}.search-btn:hover{background:var(--kb-bg-quaternary)}.knowledge-table-container{background:var(--glass-l1-bg);border-radius:var(--border-radius-large);border:1px solid var(--glass-l1-border);overflow:auto;max-height:calc(100vh - 350px);padding:0 var(--spacing-5)}.knowledge-table-container{scrollbar-width:thin;scrollbar-color:var(--color-border) transparent}.knowledge-table-container::-webkit-scrollbar{width:10px;height:10px}.knowledge-table-container::-webkit-scrollbar-track{background-color:transparent}.knowledge-table-container::-webkit-scrollbar-thumb{background-color:var(--color-border);border-radius:var(--border-radius-small)}.knowledge-table{width:100%;border-collapse:collapse;font-size:.875rem}.knowledge-table th{background:var(--glass-l2-bg);color:var(--kb-text-primary);font-weight:600;text-align:left;padding:var(--spacing-3) var(--spacing-4);border-bottom:2px solid var(--glass-l2-border)}.knowledge-table td{padding:var(--spacing-3) var(--spacing-4);border-bottom:1px solid var(--glass-l1-border);color:var(--kb-text-primary)}.knowledge-table tbody tr:hover{background:var(--glass-hover-bg)}.th-category{width:120px}.th-title{width:300px}.th-content{width:auto}.th-tags{width:150px}.th-updated{width:140px}.th-actions{width:120px;text-align:center}.category-badge{display:inline-block;padding:var(--spacing-1) var(--spacing-2);border-radius:var(--kb-radius-sm);font-size:.75rem;font-weight:500;text-align:center}.category-badge--產品知識{background:var(--kb-color-blue);color:#fff}.category-badge--服務流程{background:var(--kb-color-green);color:#fff}.category-badge--服務政策{background:var(--kb-color-orange);color:#fff}.content-preview{max-width:300px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--kb-text-secondary)}.tags-container{display:flex;flex-wrap:wrap;gap:var(--spacing-1)}.tag-badge{display:inline-block;padding:2px var(--spacing-1);background:var(--kb-bg-tertiary);color:var(--kb-text-secondary);border-radius:var(--kb-radius-sm);font-size:.75rem}.action-buttons{display:flex;gap:var(--spacing-1);justify-content:center}.action-btn{padding:var(--spacing-1) var(--spacing-2);border:none;border-radius:var(--kb-radius-sm);cursor:pointer;font-size:.75rem;transition:all .2s ease}.action-btn--edit{background:var(--kb-color-blue);color:#fff}.action-btn--edit:hover{background:var(--kb-color-blue-dark);transform:translateY(-1px)}.action-btn--delete{background:var(--kb-color-red);color:#fff}.action-btn--delete:hover{background:var(--kb-color-red-dark);transform:translateY(-1px)}.pagination-container{display:flex;justify-content:space-between;align-items:center;margin-top:var(--spacing-4);padding:var(--spacing-3) var(--spacing-5);background:var(--glass-l2-bg);border-radius:var(--border-radius-large);border:1px solid var(--glass-l2-border)}.pagination-info{color:var(--kb-text-secondary);font-size:.875rem}.pagination-controls{display:flex;align-items:center;gap:var(--spacing-3)}.pagination-btn{display:flex;align-items:center;gap:var(--spacing-1);padding:var(--spacing-2) var(--spacing-3);border:1px solid var(--kb-border-color);border-radius:var(--kb-radius-md);background:var(--kb-bg-primary);color:var(--kb-text-primary);cursor:pointer;transition:all .2s ease}.pagination-btn:hover:not(:disabled){background:var(--kb-bg-tertiary)}.pagination-btn:disabled{opacity:.5;cursor:not-allowed}.pagination-current{color:var(--kb-text-secondary);font-size:.875rem}.c-modal{position:fixed;top:0;left:0;right:0;bottom:0;background:#000c;display:none!important;align-items:flex-start;justify-content:center;z-index:2200!important}.c-modal--visible{display:flex!important;opacity:1!important;visibility:visible!important}.c-modal__overlay{position:absolute;top:0;right:0;bottom:0;left:0;background:#0009}.c-modal__panel{position:relative;background:var(--color-background-modal-solid);border-radius:var(--border-radius-large);border:1px solid var(--glass-l1-border);box-shadow:var(--glass-glow-active);max-width:600px;width:100%;max-height:calc(90vh - var(--layout-nav-main-height, 50px));margin-top:var(--layout-nav-main-height, 50px);overflow-y:auto;z-index:2201!important}.c-modal__panel.modal--small{max-width:400px}.c-modal__header{display:flex;justify-content:space-between;align-items:center;padding:var(--spacing-5);border-bottom:1px solid var(--kb-border-color)}.c-modal__title{margin:0;color:var(--kb-text-primary);font-size:1.25rem;font-weight:600}.c-modal__close-btn{background:none;border:none;font-size:1.5rem;color:var(--kb-text-secondary);cursor:pointer;padding:var(--spacing-1);border-radius:var(--kb-radius-sm);transition:all .2s ease}.c-modal__close-btn:hover{background:var(--kb-bg-tertiary);color:var(--kb-text-primary)}.c-modal__body{padding:var(--spacing-5)}.c-modal__footer{display:flex;justify-content:flex-end;gap:var(--spacing-3);padding:var(--spacing-5);border-top:1px solid var(--kb-border-color)}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#0009;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;padding:var(--spacing-4)}.modal-dialog{background:var(--kb-bg-primary);border-radius:var(--kb-radius-lg);border:1px solid var(--kb-border-color);box-shadow:0 20px 40px #0000004d;max-width:600px;width:100%;max-height:90vh;overflow-y:auto}.modal--small{max-width:400px}.modal-header{display:flex;justify-content:space-between;align-items:center;padding:var(--spacing-5);border-bottom:1px solid var(--kb-border-color)}.modal-title{margin:0;color:var(--kb-text-primary);font-size:1.25rem;font-weight:600}.modal-close{background:none;border:none;font-size:1.5rem;color:var(--kb-text-secondary);cursor:pointer;padding:var(--spacing-1);border-radius:var(--kb-radius-sm);transition:all .2s ease}.modal-close:hover{background:var(--kb-bg-tertiary);color:var(--kb-text-primary)}.modal-form{padding:var(--spacing-5)}.form-group{margin-bottom:var(--spacing-4)}.form-label{display:block;margin-bottom:var(--spacing-2);color:var(--kb-text-primary);font-weight:500}.required{color:var(--kb-color-red)}.form-input,.form-select,.form-textarea{width:100%;padding:var(--spacing-2) var(--spacing-3);border:1px solid var(--kb-border-color);border-radius:var(--kb-radius-md);background:#0000004d;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);color:var(--kb-text-primary);font-size:.875rem;transition:all .2s ease}.form-input:focus,.form-select:focus,.form-textarea:focus{outline:none;background:#0006;border-color:var(--kb-color-blue);box-shadow:0 0 0 2px #3b82f61a}.form-select option{background:var(--kb-bg-secondary);color:var(--kb-text-primary);padding:var(--spacing-2)}.form-textarea{resize:vertical;min-height:120px;font-family:inherit;line-height:1.5}.form-hint{display:block;margin-top:var(--spacing-1);color:var(--kb-text-secondary);font-size:.75rem}.form-actions{display:flex;justify-content:flex-end;gap:var(--spacing-3);margin-top:var(--spacing-5);padding-top:var(--spacing-4);border-top:1px solid var(--kb-border-color)}.modal-content{padding:var(--spacing-5)}.delete-warning{color:var(--kb-color-red);font-weight:500;margin-top:var(--spacing-2)}.loading-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--spacing-8);color:var(--kb-text-secondary)}.loading-spinner{width:40px;height:40px;border:3px solid var(--kb-border-color);border-top:3px solid var(--kb-color-blue);border-radius:50%;animation:spin 1s linear infinite;margin-bottom:var(--spacing-3)}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media (max-width: 1024px){.knowledge-base-controls{flex-direction:column;gap:var(--spacing-3)}.search-group{max-width:none;min-width:auto}.knowledge-table-container{overflow-x:auto;padding:0 var(--spacing-3)}.knowledge-table{min-width:800px}}@media (max-width: 768px){.knowledge-base-header__content{flex-direction:column;align-items:stretch;gap:var(--spacing-3)}.knowledge-base-header__actions{flex-direction:column;gap:var(--spacing-2)}.search-input{width:100%}.stats-grid{grid-template-columns:1fr;gap:var(--spacing-3)}.stat-card{padding:var(--spacing-3)}.stat-card__icon{font-size:1.5rem}.modal-overlay{padding:var(--spacing-2)}.modal-dialog{max-height:95vh}.modal-header,.modal-form{padding:var(--spacing-4)}.pagination-container{flex-direction:column;gap:var(--spacing-3);text-align:center}.stat-card__number{font-size:1.5rem}.section-header{flex-direction:column;align-items:stretch;gap:var(--spacing-2);padding:var(--spacing-3) var(--spacing-4);margin:calc(-1 * var(--spacing-4)) calc(-1 * var(--spacing-4)) var(--spacing-4) calc(-1 * var(--spacing-4))}.section-actions{justify-content:center}.knowledge-base-sidebar{grid-template-columns:1fr}}*{transition:color .2s ease,background-color .2s ease,border-color .2s ease,transform .2s ease}#knowledge-drawer{--drawer-width: 600px}#knowledge-drawer .c-drawer__body{padding:var(--spacing-5);overflow-y:auto;display:block}#knowledge-drawer .c-drawer__footer{padding:var(--spacing-4) var(--spacing-5);border-top:1px solid var(--glass-l1-border);display:flex;justify-content:flex-end;gap:var(--spacing-3);background:var(--glass-l2-bg)}#skill-manager-drawer{--drawer-width: 50%}#skill-manager-drawer .c-drawer__panel{max-width:1200px}.path-badge{display:inline-block;font-size:.75rem;color:var(--kb-text-muted);font-family:monospace;background:var(--glass-l1-bg);padding:2px 6px;border:1px solid var(--glass-l1-border);border-radius:4px;margin-top:4px}.split-view{display:flex;height:100%}.file-tree-panel{width:280px;border-right:1px solid var(--glass-l1-border);display:flex;flex-direction:column;background:var(--glass-l1-bg)}.tree-actions{padding:var(--spacing-2);border-bottom:1px solid var(--glass-l1-border);display:flex;gap:var(--spacing-2)}.btn-icon{background:none;border:1px solid var(--glass-l1-border);color:var(--kb-text-secondary);border-radius:4px;cursor:pointer;padding:4px 8px;font-size:.9rem}.btn-icon:hover{background:#ffffff1a;color:var(--kb-text-primary)}.tree-container{flex:1;overflow-y:auto;padding:var(--spacing-2);font-size:.9rem;color:var(--kb-text-secondary)}.tree-item{padding:4px 0;cursor:pointer}.tree-children{padding-left:20px}.tree-icon{margin-right:6px;opacity:.7}.tree-item:hover>.tree-icon,.tree-item:hover{color:var(--kb-text-primary)}.tree-item--file.active{color:var(--kb-primary-color);background:#4f46e51a;border-radius:4px}.editor-panel{flex:1;display:flex;flex-direction:column;background:var(--glass-l2-bg)}.editor-toolbar{padding:var(--spacing-2) var(--spacing-4);background:var(--glass-l3-bg);border-bottom:1px solid var(--glass-l1-border);color:#ccc;font-size:.85rem;display:flex;justify-content:space-between;align-items:center}.code-editor{flex:1;width:100%;background:transparent;color:#d4d4d4;border:none;resize:none;padding:var(--spacing-4);font-family:Fira Code,Consolas,monospace;font-size:14px;line-height:1.5;outline:none}.mode-switcher{display:flex;background:#0003;padding:4px;border-radius:8px;gap:4px}.mode-btn{background:none;border:none;color:var(--kb-text-secondary);padding:6px 16px;border-radius:6px;font-size:.9rem;cursor:pointer;transition:all .2s ease}.mode-btn.active{background:var(--kb-primary-color);color:#fff;font-weight:500;box-shadow:0 2px 4px #0003}.mode-btn:hover:not(.active){background:#ffffff0d;color:var(--kb-text-primary)}.wizard-mode{padding:var(--spacing-6);background:transparent;overflow-y:auto}.wizard-container{max-width:800px;margin:0 auto;display:flex;flex-direction:column;gap:var(--spacing-6);padding-bottom:40px}.wizard-section{background:var(--glass-l1-bg);border-radius:var(--border-radius-large);border:1px solid var(--glass-l1-border);padding:var(--spacing-6)}.wizard-section h3{margin-top:0;margin-bottom:var(--spacing-4);color:var(--kb-text-primary);border-bottom:1px solid var(--glass-l1-border);padding-bottom:var(--spacing-2);font-size:1.1rem}.category-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:var(--spacing-4);margin-bottom:var(--spacing-4)}.category-card{display:flex;flex-direction:column;align-items:center;justify-content:center;background:var(--glass-l2-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);padding:var(--spacing-4);cursor:pointer;transition:all .2s ease;min-height:120px}.category-card:hover{border-color:var(--kb-primary-color);background:var(--glass-hover-bg);transform:translateY(-2px)}.category-card.selected{border-color:var(--kb-primary-color);background:#4f46e51a;box-shadow:0 0 0 2px #4f46e533}.category-card .emoji{font-size:2rem;margin-bottom:var(--spacing-2)}.category-card .label{font-weight:500;color:var(--kb-text-primary);font-size:.95rem}.description-text{color:var(--kb-text-secondary);font-size:.95rem;margin-bottom:var(--spacing-2)}.ai-textarea{width:100%;padding:var(--spacing-3);background:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-medium);color:#fff;font-size:.95rem;resize:vertical;line-height:1.6;outline:none}.ai-textarea:focus{border-color:var(--kb-primary-color)}.ai-input-box{display:flex;flex-direction:column;gap:var(--spacing-3)}.btn--highlight{background:linear-gradient(135deg,#6366f1,#a855f7);color:#fff;border:none;align-self:flex-start;padding:10px 24px;font-weight:600;box-shadow:0 4px 12px #6366f14d;transition:transform .2s}.btn--highlight:hover{transform:translateY(-2px);box-shadow:0 6px 16px #6366f166}.preview-box{background:var(--glass-l1-bg);border-radius:var(--border-radius-medium);padding:var(--spacing-4);margin-bottom:var(--spacing-4);max-height:400px;overflow-y:auto;border:1px solid var(--glass-l1-border)}.preview-box pre{margin:0}.preview-box code{color:#d4d4d4;font-family:Fira Code,monospace;font-size:.9rem}.wizard-actions{display:flex;justify-content:flex-end;gap:var(--spacing-3);margin-top:var(--spacing-4);border-top:1px solid var(--glass-l1-border);padding-top:var(--spacing-4)}#chat-module{grid-area:chat;position:relative;display:flex;flex-direction:column;background-color:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);height:100%;min-height:500px;max-height:700px;overflow:hidden}#chat-module .chat__header{flex-shrink:0;height:50px;padding:0 1rem;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--color-border)}#chat-module .header__left{display:flex;align-items:center;gap:var(--spacing-3)}#chat-module .chat__avatar-container{width:36px;height:36px;border-radius:50%;overflow:hidden;background-color:var(--color-background-secondary);border:1px solid var(--color-border)}#chat-module .chat__header-avatar{width:100%;height:100%;object-fit:cover}#chat-module .chat__info{display:flex;flex-direction:row;align-items:center;gap:var(--spacing-2)}#chat-module .chat__title-container{display:flex;align-items:center;gap:var(--spacing-1)}#chat-module .chat__title{font-size:var(--font-size-md);font-weight:700;color:var(--color-text-primary)}#chat-module .chat__channel{display:flex;align-items:center;gap:var(--spacing-1);font-size:var(--font-size-sm);color:var(--color-text-secondary)}#chat-module .chat__messages{flex-grow:1;padding:1rem;overflow-y:auto;border-bottom:1px solid var(--color-border);box-sizing:border-box;display:flex;flex-direction:column}#chat-module .chat__input{margin-top:auto;flex-shrink:0;height:60px;padding:0 1rem;background:transparent;display:flex;align-items:center;border-top:1px solid var(--color-border)}#chat-module #chat-form{display:flex;width:100%;gap:var(--spacing-2);align-items:center}#chat-module #chat-input{flex-grow:1;height:38px;font-size:var(--font-size-md);border-radius:var(--border-radius-medium);padding:0 var(--spacing-3);border:1px solid var(--color-border);background-color:var(--color-background-input);color:var(--color-text-primary)}#chat-module .chat__submit-btn{height:38px;padding:0 var(--spacing-4);font-size:var(--font-size-sm);white-space:nowrap}#chat-module .chat__submit-btn:hover:not(:disabled){background-color:var(--color-primary-hover)}#chat-module .channel-tag{background-color:var(--color-background-tag);color:var(--color-text-tag);padding:var(--spacing-1) var(--spacing-2);border-radius:var(--border-radius-small);font-size:var(--font-size-xs);font-weight:500;white-space:nowrap}#chat-module .channel-selector{position:relative;display:flex;align-items:center;margin:0 var(--spacing-2)}#chat-module .channel-selector__controls{display:flex;align-items:center;gap:var(--spacing-1)}#chat-module .channel-help{position:relative;display:flex;align-items:center;justify-content:center}#chat-module .channel-help__icon{display:flex;align-items:center;justify-content:center;width:14px;height:14px;border-radius:50%;background:linear-gradient(135deg,#ffffff1a,#ffffff0d);border:1px solid rgba(255,255,255,.2);color:#fff9;font-size:10px;cursor:help;transition:all .3s ease}#chat-module .channel-help:hover .channel-help__icon{background:linear-gradient(135deg,var(--color-accent),#40a9ff);color:#fff;border-color:transparent;transform:scale(1.1)}#chat-module .channel-help__tooltip{position:absolute;bottom:calc(100% + 12px);right:-60px;width:240px;background:var(--color-background-modal-solid);border:1px solid rgba(255,255,255,.15);border-radius:var(--border-radius-medium);padding:var(--spacing-3);box-shadow:0 8px 32px #00000080;z-index:2000;opacity:0;visibility:hidden;transform:translateY(10px);transition:all .3s cubic-bezier(.16,1,.3,1)}#chat-module .channel-help:hover .channel-help__tooltip{opacity:1;visibility:visible;transform:translateY(0)}#chat-module .channel-help__tooltip:before{content:"";position:absolute;bottom:-6px;right:61px;width:12px;height:12px;background:var(--color-background-modal-solid);border-right:1px solid rgba(255,255,255,.15);border-bottom:1px solid rgba(255,255,255,.15);transform:rotate(45deg)}#chat-module .channel-help__tooltip p{margin:0;font-size:12px;line-height:1.5;color:#ffffffe6}#chat-module .channel-help__tooltip p:not(:last-child){margin-bottom:var(--spacing-2);padding-bottom:var(--spacing-2);border-bottom:1px solid rgba(255,255,255,.05)}#chat-module .channel-help__tooltip strong{color:var(--color-accent);display:block;margin-bottom:2px}#chat-module .chat__input{padding:var(--spacing-3) var(--spacing-4);background-color:var(--color-background-soft);border-top:1px solid var(--color-border)}#chat-module #chat-form{display:flex;align-items:center;gap:var(--spacing-3);width:100%}#chat-module #chat-input{flex:1;min-width:0;padding:var(--spacing-2) var(--spacing-3);background-color:var(--glass-l2-bg);border:1px solid var(--glass-l2-border);backdrop-filter:blur(var(--glass-l2-blur));-webkit-backdrop-filter:blur(var(--glass-l2-blur));border-radius:var(--border-radius-medium);font-size:var(--font-size-sm);color:var(--color-text-primary);transition:all .2s ease;height:36px}#chat-module #chat-input:focus{border-color:var(--color-accent);box-shadow:0 0 0 2px rgba(var(--color-accent-rgb, 33, 150, 243),.1);outline:none}#chat-module .chat__actions{display:flex;align-items:center;gap:var(--spacing-2);flex-shrink:0}#chat-module .chat__action-btn{display:flex;align-items:center;justify-content:center;width:34px;height:34px;background:#ffffff08;border:1px solid rgba(255,255,255,.1);border-radius:var(--border-radius-medium);cursor:pointer;transition:all .2s ease;font-size:1.2rem;color:var(--color-text-secondary)}#chat-module .chat__action-btn:hover:not(:disabled){background-color:#ffffff14;border-color:var(--color-accent);color:var(--color-text-primary);transform:translateY(-1px)}#chat-module .channel-selector{flex-shrink:0;margin:0}#chat-module .channel-selector__btn{display:inline-flex;align-items:center;justify-content:center;gap:var(--spacing-1);padding:var(--spacing-1) var(--spacing-2);background-color:var(--color-background-input);border:1px solid var(--color-border);border-radius:var(--border-radius-medium);font-size:var(--font-size-xs);color:var(--color-text-primary)}#chat-module .channel-selector__btn:hover:not(:disabled){background-color:var(--color-background-hover);border-color:var(--color-accent)}#chat-module .channel-dropdown{position:absolute;bottom:calc(100% + 12px);right:0;width:220px;background:#1e1e1ee6;backdrop-filter:blur(12px) saturate(180%);-webkit-backdrop-filter:blur(12px) saturate(180%);border:1px solid rgba(255,255,255,.15);border-radius:var(--border-radius-medium);box-shadow:0 8px 32px #00000080;display:none;flex-direction:column;z-index:1500;overflow:hidden;animation:dropdownFadeIn .3s cubic-bezier(.16,1,.3,1)}@keyframes dropdownFadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}#chat-module .channel-dropdown.show{display:flex}#chat-module .channel-option{padding:var(--spacing-3);cursor:pointer;transition:all .2s ease;border-bottom:1px solid rgba(255,255,255,.05)}#chat-module .channel-option:last-child{border-bottom:none}#chat-module .channel-option:hover{background-color:#ffffff1a}#chat-module .channel-option.selected{background-color:rgba(var(--color-accent-rgb, 33, 150, 243),.15);border-left:3px solid var(--color-accent)}#chat-module .channel-name{display:block;font-size:13px;color:#ffffffe6;font-weight:500}#chat-module .channel-status{display:block;font-size:11px;color:var(--color-text-secondary);margin-top:2px}#chat-module .chat__message-container{display:flex;flex-direction:column;margin-bottom:16px;max-width:70%}#chat-module .chat__message-container--in{align-self:flex-start;align-items:flex-start}#chat-module .chat__message-container--out{align-self:flex-end;align-items:flex-end}#chat-module .chat__message-container--center{align-self:center;max-width:100%;align-items:center}#chat-module .chat__message-bubble{position:relative;max-width:100%;padding:10px 14px;border-radius:12px;word-wrap:break-word;overflow-wrap:break-word;word-break:break-word}#chat-module .chat__message-container--in .chat__message-bubble{background:var(--glass-l2-bg);border:1px solid var(--glass-l2-border);color:var(--color-text-primary);backdrop-filter:blur(var(--glass-l2-blur));-webkit-backdrop-filter:blur(var(--glass-l2-blur))}#chat-module .chat__message-container--out .chat__message-bubble{background:linear-gradient(135deg,#ffd70033,#ffaa001a);border:1px solid rgba(255,215,0,.4);color:var(--color-text-primary);backdrop-filter:blur(var(--glass-l2-blur));-webkit-backdrop-filter:blur(var(--glass-l2-blur));box-shadow:0 4px 15px #ffd7001a}#chat-module .chat__channel-badge{position:absolute;top:-6px;right:-6px;width:20px;height:20px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:10px;font-weight:700;color:#fff;border:2px solid var(--color-background);cursor:help;transition:transform .2s;z-index:1}#chat-module .chat__channel-badge:hover{transform:scale(1.2)}#chat-module .chat__message-text{line-height:1.5;white-space:pre-wrap}#chat-module .chat__message-meta{display:flex;align-items:center;gap:6px;margin-top:4px;padding:0 4px;font-size:11px;color:#ffffff80}#chat-module .chat__message-container--in .chat__message-meta{justify-content:flex-start}#chat-module .chat__message-container--out .chat__message-meta{justify-content:flex-end}#chat-module .chat__message-time{font-size:11px;color:#ffffff80}#chat-module .chat__message--center{background-color:transparent;color:var(--color-text-secondary);font-style:italic;padding:var(--spacing-1) 0;box-shadow:none}#chat-module .chat__message--suggestion{background:#2196f326;border:1px dashed rgba(33,150,243,.5);border-radius:var(--border-radius-medium);padding:var(--spacing-2);max-width:70%;cursor:pointer;transition:all .2s ease-in-out;backdrop-filter:blur(var(--glass-l2-blur));-webkit-backdrop-filter:blur(var(--glass-l2-blur))}#chat-module .chat__message--suggestion:hover{transform:translateY(-2px);box-shadow:0 4px 8px #0000001a;border-color:#2196f380}#chat-module .suggestion-header{font-weight:700;color:#2196f3e6;margin-bottom:8px;font-size:.9em}#chat-module .suggestion-content{font-size:1em;line-height:1.4;color:var(--color-text-primary)}#chat-module .chat__message{display:inline-block;max-width:100%;padding:var(--spacing-2) var(--spacing-4);border-radius:var(--border-radius-large);overflow-wrap:break-word;word-break:break-all;box-shadow:var(--box-shadow-sm);text-align:left}#chat-module .chat__message-container--in .chat__message{background-color:var(--color-brand-primary);color:var(--color-text-on-primary)}#chat-module .chat__message-container--out .chat__message{background-color:var(--color-surface);color:var(--color-text-primary)}#chat-module .header__right{display:flex;align-items:center}#chat-module .mode-switcher-container{display:flex;align-items:center;gap:var(--spacing-2)}#chat-module .mode-switcher{display:flex;background-color:var(--color-background-input);border-radius:var(--border-radius-medium);overflow:hidden;border:1px solid var(--color-border);transition:opacity .3s ease}#chat-module .mode-switcher--disabled{opacity:.4;pointer-events:none;filter:grayscale(.5)}#chat-module .mode-help{position:relative;display:flex;align-items:center;justify-content:center;width:20px;height:20px;background:linear-gradient(135deg,var(--color-background-secondary),var(--color-background-input));border:1px solid rgba(255,255,255,.1);border-radius:50%;cursor:help;transition:all .3s cubic-bezier(.34,1.56,.64,1);box-shadow:0 2px 4px #0003}#chat-module .mode-help:hover{transform:scale(1.1);border-color:var(--color-accent);box-shadow:0 0 12px rgba(var(--color-accent-rgb, 33, 150, 243),.4)}#chat-module .mode-help__icon{font-size:11px;font-weight:800;color:var(--color-text-secondary);transition:all .3s ease;display:inline-block}#chat-module .mode-help:hover .mode-help__icon{color:var(--color-accent);transform:rotate(15deg)}#chat-module .mode-help__tooltip{position:absolute;top:calc(100% + 15px);right:-8px;width:300px;padding:var(--spacing-4);background:var(--color-background-modal-solid);border:1px solid rgba(255,255,255,.15);border-radius:var(--border-radius-large);box-shadow:0 8px 32px #00000080;z-index:2000;opacity:0;visibility:hidden;transform:translateY(10px) scale(.95);transform-origin:top right;transition:all .4s cubic-bezier(.16,1,.3,1);pointer-events:none}#chat-module .mode-help:hover .mode-help__tooltip{opacity:1;visibility:visible;transform:translateY(0) scale(1)}#chat-module .mode-help__tooltip:before{content:"";position:absolute;top:-6px;right:12px;width:12px;height:12px;background:var(--color-background-modal-solid);border-left:1px solid rgba(255,255,255,.15);border-top:1px solid rgba(255,255,255,.15);transform:rotate(45deg);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}#chat-module .mode-help__tooltip p{margin:0;font-size:13px;line-height:1.6;color:#ffffffe6;display:flex;flex-direction:column}#chat-module .mode-help__tooltip p:not(:last-child){margin-bottom:var(--spacing-3);padding-bottom:var(--spacing-2);border-bottom:1px solid rgba(255,255,255,.05)}#chat-module .mode-help__tooltip strong{color:var(--color-accent);font-size:11px;text-transform:uppercase;letter-spacing:.05em;margin-bottom:2px;display:block}#chat-module .mode-button{border-radius:0;padding:var(--spacing-2) var(--spacing-3);border-color:transparent;color:var(--color-text-secondary);cursor:pointer;transition:background-color .2s,color .2s;font-size:var(--font-size-sm);font-weight:500;white-space:nowrap}#chat-module .mode-button:not(:last-child){border-right:1px solid var(--color-border)}#chat-module .mode-button.active{background-color:var(--color-accent);border-color:var(--color-accent);color:var(--color-text-on-primary);font-weight:600}#chat-module .mode-button:hover:not(.active){background-color:var(--color-background-hover);color:var(--color-text-primary)}#chat-module .chat__message--suggestion{background-color:var(--color-info-bg);border:1px solid var(--color-accent-info);border-radius:var(--border-radius-medium);padding:var(--spacing-2);max-width:70%;cursor:pointer;transition:all .2s ease-in-out;box-shadow:var(--box-shadow-sm);box-shadow:0 2px 4px #0000000d;text-align:left;color:#333}.chat__message--suggestion:hover{transform:translateY(-2px);box-shadow:0 4px 8px #0000001a;border-color:#40a9ff}.suggestion-header{font-weight:700;color:#0050b3;margin-bottom:8px;font-size:.9em}.suggestion-content{font-size:1em;line-height:1.4}.chat__message-meta{display:flex;align-items:center;gap:.5rem;margin-top:.3rem}.chat__message-channel{font-size:.7rem;color:#999;background-color:#2a2a2a;padding:2px 6px;border-radius:4px}.chat__message-source{font-size:.7rem;color:gold;background-color:#ffd7001a;padding:2px 6px;border-radius:4px;border:1px solid rgba(255,215,0,.3);font-weight:500;white-space:nowrap}.chat__message-container--out .chat__message-meta{justify-content:flex-end}.delivery-status-container{display:inline-flex;align-items:center;gap:.2rem;margin-left:.3rem}.delivery-status-icon{font-size:.9rem;cursor:help;opacity:.8;transition:opacity .2s ease}.delivery-status-icon:hover{opacity:1}.delivery-status-retry-button{background:none;border:none;font-size:.8rem;cursor:pointer;opacity:.7;transition:opacity .2s ease,transform .2s ease;padding:0;margin:0;border-radius:50%;width:1.2rem;height:1.2rem;display:inline-flex;align-items:center;justify-content:center}.delivery-status-retry-button:hover{opacity:1;transform:scale(1.1)}.delivery-status-retry-button:active{transform:scale(.95)}.delivery-status-icon--pending{animation:pulse 1.5s infinite}.delivery-status-icon--sending{animation:pulse 1s infinite}.delivery-status-icon--delivered{opacity:.7}.delivery-status-icon--failed{opacity:1;filter:hue-rotate(0deg) saturate(1.5)}.delivery-status-icon--timeout{opacity:.9;filter:hue-rotate(30deg)}@keyframes pulse{0%{opacity:.4}50%{opacity:1}to{opacity:.4}}.chat__message-container--in .chat__message-meta{justify-content:flex-start}.customer-source-tag{display:inline-block!important;visibility:visible!important;opacity:1!important;color:gold!important;font-size:.8em!important;margin-left:8px!important;font-weight:600!important;background-color:#ffd70026!important;padding:2px 6px!important;border-radius:4px!important;border:1px solid rgba(255,215,0,.4)!important}.system-status{padding:var(--spacing-4);display:flex;flex-direction:column;gap:var(--spacing-4);background:transparent;height:100%;overflow-y:auto}.system-status__header{display:flex;justify-content:space-between;align-items:center;padding-bottom:var(--spacing-3);border-bottom:1px solid var(--glass-l1-border)}.system-status__header h2{margin:0;font-size:1.5rem;color:var(--color-text-primary)}.status-badge{font-size:var(--font-size-xs);color:var(--color-text-secondary);background:var(--glass-l1-bg);padding:var(--spacing-1) var(--spacing-2);border-radius:var(--border-radius-small);border:1px solid var(--glass-l1-border)}.system-status__grid-summary{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:var(--spacing-3)}.ss-card{background:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);padding:var(--spacing-3);text-align:center;transition:transform .2s ease}.ss-card:hover{background:var(--glass-hover-bg);transform:translateY(-2px)}.ss-card__title{font-size:var(--font-size-sm);color:var(--color-text-secondary);margin-bottom:var(--spacing-2)}.ss-card__value{font-size:1.25rem;font-weight:700;color:var(--color-primary)}.ss-card__value.status--healthy{color:var(--color-success)}.ss-card__value.status--warning{color:var(--color-warning)}.ss-card__value.status--error{color:var(--color-danger)}.ss-section{background:var(--glass-l1-bg);border:1px solid var(--glass-l1-border);border-radius:var(--border-radius-large);padding:var(--spacing-4);display:flex;flex-direction:column;gap:var(--spacing-3)}.ss-section__title{font-size:var(--font-size-md);color:var(--color-text-primary);opacity:.8;font-weight:600;border-left:3px solid var(--color-primary);padding-left:var(--spacing-2)}.ss-section__grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:var(--spacing-3)}.ss-metric-box{display:flex;flex-direction:column;gap:var(--spacing-1)}.ss-metric-box .label{font-size:var(--font-size-smaller);color:var(--color-text-secondary)}.ss-metric-box .value{font-size:var(--font-size-md);font-weight:500}.ss-metric-box .value.danger{color:var(--color-danger)}.ss-table-container{overflow-x:auto}.ss-table{width:100%;border-collapse:collapse;font-size:var(--font-size-sm)}.ss-table th{text-align:left;padding:var(--spacing-2);color:var(--color-text-secondary);border-bottom:1px solid var(--glass-l1-border);font-weight:500}.ss-table td{padding:var(--spacing-2);border-bottom:1px solid rgba(255,255,255,.05);color:var(--color-text-primary)}.ss-table tr:hover td{background:#ffffff08}.ss-table .actions{display:flex;gap:var(--spacing-2)}